Welcome!

@CloudExpo Authors: Elizabeth White, Pat Romanski, Roger Strukhoff, Liz McMillan, Lori MacVittie

Blog Feed Post

10 « ex bonnes pratiques » à abandonner et... 10 bonnes résolutions pour 2014. Cinquième partie : Management

 

Cloud ManagementDans la première partie de cette série de billets, je présente les 10 « ex bonnes pratiques » à abandonner en 2014.

Dans la deuxième partie, je propose trois NBP, « Nouvelles Bonnes Pratiques » concernant les postes de travail. 

La troisième partie définit la NBP relative au Cloud Privé.

La quatrième partie présente les NBP relatives aux applications.

Dans cette cinquième partie, je m’attaque aux deux dernières « ex bonnes pratiques » relatives au management des Systèmes d’information, la démarche Maîtrise d’Ouvrage, Maîtrise d’Œuvre et les schémas directeurs.

  

Quand l’offre s’impose à la demande

NBP 9 : L’offre industrielle de solutions a priorité sur la demande.

Salon nautique parisJ’ai longuement traité, dans un billet récent, de l’impact de la R2I, Révolution Industrielle Informatique, sur l’offre et la demande et ne vais pas revenir sur les principes de ce changement, résumé en une idée clef :

L’ex bonne pratique « Maîtrise d’Ouvrage, Maîtrise d’œuvre », où la demande pilotait la construction d’une solution spécifique, est remplacée par une démarche industrielle qui fait l’hypothèse que l’offre correspondant à ma demande préexiste sur le marché.

Une fois accepté le principe de cette NBP, reste à la mettre en œuvre dans les entreprises.

TabletsC’est raisonnablement simple pour les infrastructures, car l’offre est maintenant très riche, en particulier pour les objets d’accès. La principale difficulté, évoquée dans la deuxième partie de cette étude, concerne la gestion de la variété des solutions.

L’entreprise peut proposer rapidement un catalogue, un éventail de solutions pour permettre aux clients internes de faire « leur marché » quand ils auront besoin d’un objet d’accès ou d’un réseau. La démarche ACM/SCM que je propose permet de responsabiliser les clients internes en leur indiquant clairement, pour chaque élément au catalogue, son Coût par Mois.

Dans le domaine des applications, l’offre de « solutions prêtes à l’emploi » est maintenant très riche, que ce soit en SaaS, Software as a Service ou en BPaaS, Business Process as a Service.

Logos BPaaS SaaS légersLe catalogue de solutions préapprouvées dans l’entreprise peut démarrer avec quelques dizaines de produits et rapidement dépasser la centaine. Ce catalogue sera présenté sur la « place de marché » interne, évoquée dans mon billet précédent.

Deux questions organisationnelles intéressantes vont très vite se poser : 

  • Qui peut proposer des solutions SaaS et BPaaS, les métiers, la DSI ou les deux ? 
  • Qui a le pouvoir d’approuver ou de refuser les solutions proposées ?

  

Stratégie long terme, plans d’action court terme

NBP 10 : L’entreprise définit sa vision stratégique informatique à long terme et la met en œuvre par des plans d’action à court terme.

Stratégie 2021+La stratégie informatique, c’est une cible à atteindre dans un horizon de temps qui dépend de nombreux facteurs, le principal étant la taille de l’organisation. Pour les très grandes organisations, l’année 2021, au début de la prochaine décennie, est un horizon raisonnable. Pour les autres, cet horizon peut être plus rapproché, l’essentiel étant d’estimer la vitesse à laquelle l’entreprise sera capable de faire évoluer son Système d’Information vers des solutions industrielles Cloud.

Les trois composantes de cette stratégie long terme sont, et dans cet ordre.

  • Les usages : quelles seront les usages qui auront, à la date choisie, été portés dans des clouds publics, SaaS ou BPaaS. Une fourchette raisonnable est comprise entre 60 % et 80 % du parc applicatif global.
  • Les infrastructures, serveurs et réseaux : Quelle sera la taille du CCP, « Centre de Calcul Privé » de l’entreprise en 2021, quand tous les serveurs hébergeant les applications auront disparu et que les autres serveurs auront migré, tout ou partie, sur des infrastructures industrielles IaaS ? La réponse, brutale, est sans appel : plus de 90 % des entreprises n’auront plus, en 2021, de CCP et les très grandes organisations auront vu la taille de leur CCP se réduire de 80 % à 90 %.
  • Les équipes informatiques internes : combien de personnes seront nécessaires, et avec quels profils, pour piloter les solutions Cloud (IaaS, SaaS...), gérer les applications qui n’ont pas pu être basculées en SaaS et les, éventuels, serveurs et réseaux restants ? C’est certainement la question « stratégique » la plus importante et c’est pour cela qu’il est essentiel d’établir, immédiatement, sa stratégie informatique à long terme.

L’analogie avec une course à la voile transatlantique est utile pour comprendre la différence entre une stratégie et des plans d’action :

La stratégie, c’est le point d’arrivée.

Route suivie Route du rhumLes plans d’action, ce sont les routes choisies, en fonction de paramètres qui changent souvent comme la météo ou la position des principaux concurrents.

Sur cette carte correspondant à la régate « Route du Rhum », tous les concurrents ont une même stratégie, le point d’arrivée à Pointe à Pitre, en Guadeloupe. Par contre, la variété des routes choisies, des changements de cap est impressionnante.

Des plans d’action à court terme, flexibles, évolutifs, qui tiennent compte en permanence des opportunités, des dangers imprévus, de la vente d’une filiale ou du rachat d’un concurrent, c’est la seule démarche raisonnable pour atteindre la cible définie par la stratégie.

  

Synthèse 

Leadership CloudQuel est l’avenir d’une DSI ? A-t-on encore besoin d’une DSI ?

Poser ces questions est dans l’air du temps et de nombreux spécialistes vous expliquent que le rôle de la DSI va se réduire et que le CMO (Chief Marketing Officer) va prendre le relais.

J’ai une vision beaucoup plus optimiste de l’évolution d’une DSI. Dans un monde de plus en plus numérique, une DSI aura un rôle essentiel et stratégique pour répondre aux attentes des clients externes et internes.

Mais pour cela elle devra, vous l’avez compris :

  • Abandonner les dix « ex bonnes pratiques ».
  • Faire siennes les dix NBP, Nouvelles Bonnes Pratiques.

A vous de passer à l’action ...

 

Read the original blog entry...

More Stories By Louis Nauges

Louis Naugès is Founder & President of Revevol, the first European Consulting organization 100% dedicated to SaaS and Cloud Computing. He has 30 years of IT experience. Very few people in Europe have his knowledge and expertise in Cloud & SaaS technologies and applications. He works directly with CIOs of very large organizations. Revevol is the first EMEA distributor of Google Apps and the largest worldwide organization deploying Google Apps is one of Revevol's clients.

@CloudExpo Stories
As ridesharing competitors and enhanced services increase, notable changes are occurring in the transportation model. Despite the cost-effective means and flexibility of ridesharing, both drivers and users will need to be aware of the connected environment and how it will impact the ridesharing experience. In his session at @ThingsExpo, Timothy Evavold, Executive Director Automotive at Covisint, will discuss key challenges and solutions to powering a ride sharing and/or multimodal model in the a...
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Tintri VM-aware storage is the simplest for virtualized applications and cloud. Organizations including GE, Toyota, United Healthcare, NASA and 6 of the Fortune 15 have said “No to LUNs.” With Tintri they mana...
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lea...
IoT is fundamentally transforming the auto industry, turning the vehicle into a hub for connected services, including safety, infotainment and usage-based insurance. Auto manufacturers – and businesses across all verticals – have built an entire ecosystem around the Connected Car, creating new customer touch points and revenue streams. In his session at @ThingsExpo, Macario Namie, Head of IoT Strategy at Cisco Jasper, will share real-world examples of how IoT transforms the car from a static p...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
From wearable activity trackers to fantasy e-sports, data and technology are transforming the way athletes train for the game and fans engage with their teams. In his session at @ThingsExpo, will present key data findings from leading sports organizations San Francisco 49ers, Orlando Magic NBA team. By utilizing data analytics these sports orgs have recognized new revenue streams, doubled its fan base and streamlined costs at its stadiums. John Paul is the CEO and Founder of VenueNext. Prior ...
One of biggest questions about Big Data is “How do we harness all that information for business use quickly and effectively?” Geographic Information Systems (GIS) or spatial technology is about more than making maps, but adding critical context and meaning to data of all types, coming from all different channels – even sensors. In his session at @ThingsExpo, William (Bill) Meehan, director of utility solutions for Esri, will take a closer look at the current state of spatial technology and ar...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
Businesses are struggling to manage the information flow and interactions between all of these new devices and things jumping on their network, and the apps and IT systems they control. The data businesses gather is only helpful if they can do something with it. In his session at @ThingsExpo, Chris Witeck, Principal Technology Strategist at Citrix, will discuss how different the impact of IoT will be for large businesses, expanding how IoT will allow large organizations to make their legacy ap...
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the protocols that communicate data and the emerging data analy...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management solutions, helping companies worldwide activate their data to drive more value and business insight and to transform moder...
SYS-CON Events announced today that eCube Systems, a leading provider of middleware modernization, integration, and management solutions, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. eCube Systems offers a family of middleware evolution products and services that maximize return on technology investment by leveraging existing technical equity to meet evolving business needs. ...