Welcome!

Cloud Expo Authors: JP Morgenthal, Craig Ferril, Michael Bushong, Peter Silva, Ed Featherston

Blog Feed Post

EasyVista Ranked In Gartner Critical Capabilities Report for IT Service Catalog Tools

EasyVista Received a Rating of 'Good,' the Highest Rating Allotted in the Gartner Critical Capabilities Report for IT Service Catalog tools.

New York, March 24, 2014 - EasyVista Inc. (www.easyvista.com), a global leader in IT Service and Asset Management solutions, announces that research and advisory firm, Gartner, Inc., has rated its IT Service Catalog as one of 15 solutions in the March 2014 Critical Capabilities for IT Service Catalog Tools report*. EasyVista received a "good" in Product Viability. Good is the highest rating allotted to any vendor in this assessment.

View the Gartner Critical Capabilities Report for IT Service Catalog Tools

As many organizations strive to deliver a richer IT experience to end-users and customers, control is still paramount. IT needs to design and fulfil an ever-evolving range of services from traditional IT to New IT and the Service Catalog is the portal through which this transformation must be delivered. The user interface is central to its success as elements such as shopping carts will drive user-acceptance and a simple design environment will enable New IT process realization that goes beyond ITIL, to fulfil a truly consumerized service culture.

According to Gartner, "Business demand is pushing organizations to create and operate catalogs that provide a shopping place for IT services. IT leaders need to know how this marketplace is changing and what capabilities delineate how good a fit the vendors' offerings may be for their needs."

A Gartner Critical Capabilities report is more than a toolset assessment. Core functionality is a pre-requisite, so for IT Service Catalog the ability to present services through a portal, automate and fulfil new services, integrate multiple datasources, provide reporting and much more are detailed in the report. Of greater benefit to IT Leaders is understanding how a Service Catalog can assist Users (whether IT or Business) to realize the greatest value - the creation and receipt of new services in a highly distributed world that will drive productivity and performance.

"EasyVista is proud to receive recognition from Gartner, but not surprised. Our philosophy has long recognized that business users influence IT service needs and desired best practices. Our IT Service Catalog is built upon a codeless design environment that allows service delivery through an easy-to-use portal and storefront," declared Andrew White, EVP and General Manager, EasyVista Americas. "Equally it is not a surprise that many of the 'big name' vendors that did not make grade are those most likely to be struggling with legacy issues and resource heavy integrations."

EasyVista received a "Good" rating, the highest rating allotted within the report. EasyVista was recognized for meeting Gartner's Nine Critical Capabilities for IT Service Catalog Tools. EasyVista provides a user Interface-rich portal where elements such as a notification bar and shopping cart are things end-users will be familiar with.

The EasyVista Service Catalog offers depth in its functionality. For example, as requests are approved, managers can search for less-expensive alternatives and allocate the cost to specific budgets. The product also has the ability to send alerts when stock levels become too low to fulfill further requests for the same items. Through the EasyVista portal, end-users can see target completion times for individual stages of their request. Service demand reports are intuitive and dynamic, including spatial analysis on regional demand using Google Maps. In addition, integrations with other data sources and tools, such as Software Distribution, Purchasing and Finance systems fully enable service fulfilment.

"Although the report positively evaluates EasyVista, we will not be complacent, as this assessment provides an excellent independent blueprint for improvement. No vendor was rated as 'Outstanding' and this has to be EasyVista's goal," concluded White.

The EasyVista 2013 release, which can be deployed either on-premise or SaaS, was evaluated for this research. Mobile devices can use an HTML 5 touch aware interface and tablet devices can directly access the desktop version.

*The Gartner Critical Capabilities assessment for IT Service Catalog tools was authored by analysts, Jeffrey M. Brooks and Chris Matchett.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About EasyVista
EasyVista Inc., a leading provider of IT Service and Asset Management software, has more than 25 years of experience as a pure player in the IT Management space. The company has a direct presence around the world with offices in the US, Canada, France, Germany, UK, Italy, Spain and Portugal. EasyVista is quoted on NYSE Alternext exchange (ALEZV).

For more information please contact:
Andrew Smith
Director of Corporate Marketing
[email protected]

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@CloudExpo Stories
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, p...
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...
Verizon Enterprise Solutions is simplifying the cloud-purchasing experience for its clients, with the launch of Verizon Cloud Marketplace, a key foundational component of the company's robust ecosystem of enterprise-class technologies. The online storefront will initially feature pre-built cloud-based services from AppDynamics, Hitachi Data Systems, Juniper Networks, PfSense and Tervela. Available globally to enterprises using Verizon Cloud, Verizon Cloud Marketplace provides a one-stop shop fo...
Leysin American School is an exclusive, private boarding school located in Leysin, Switzerland. Leysin selected an OpenStack-powered, private cloud as a service to manage multiple applications and provide development environments for students across the institution. Seeking to meet rigid data sovereignty and data integrity requirements while offering flexible, on-demand cloud resources to users, Leysin identified OpenStack as the clear choice to round out the school's cloud strategy. Additional...
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com...
We are all here because we are sold on the transformative promise of The Cloud. But what good is all of this ephemeral, on-demand infrastructure if your usage doesn't actually improve the agility and speed of your business? How must Operations adapt in order to avoid stifling your Cloud initiative? In his session at DevOps Summit, Damon Edwards, co-founder and managing partner of the DTO Solutions, will highlight the successful organizational, process, and tooling patterns of high-performing c...
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from ha...
Software-driven innovation is becoming a primary approach to how businesses create and deliver new value to customers. A survey of 400 business and IT executives by the IBM Institute for Business Value showed businesses that are more effective at software delivery are also more profitable than their peers nearly 70 percent of the time (1). DevOps provides a way for businesses to remain competitive, applying lean and agile principles to software development to speed the delivery of software that ...
Docker offers a new, lightweight approach to application portability. Applications are shipped using a common container format and managed with a high-level API. Their processes run within isolated namespaces that abstract the operating environment independently of the distribution, versions, network setup, and other details of this environment. This "containerization" has often been nicknamed "the new virtualization." But containers are more than lightweight virtual machines. Beyond their small...
The move in recent years to cloud computing services and architectures has added significant pace to the application development and deployment environment. When enterprise IT can spin up large computing instances in just minutes, developers can also design and deploy in small time frames that were unimaginable a few years ago. The consequent move toward lean, agile, and fast development leads to the need for the development and operations sides to work very closely together. Thus, DevOps become...
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world.

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's

An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and asse...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Ar...
Technology is enabling a new approach to collecting and using data. This approach, commonly referred to as the "Internet of Things" (IoT), enables businesses to use real-time data from all sorts of things including machines, devices and sensors to make better decisions, improve customer service, and lower the risk in the creation of new revenue opportunities. In his General Session at Internet of @ThingsExpo, Dave Wagstaff, Vice President and Chief Architect at BSQUARE Corporation, discuss the ...
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, a...
"BSQUARE is in the business of selling software solutions for smart connected devices. It's obvious that IoT has moved from being a technology to being a fundamental part of business, and in the last 18 months people have said let's figure out how to do it and let's put some focus on it, " explained Dave Wagstaff, VP & Chief Architect, at BSQUARE Corporation, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"Our premise is Docker is not enough. That's not a bad thing - we actually love Docker. At ActiveState all our products are based on open source technology and Docker is an up-and-coming piece of open source technology," explained Bart Copeland, President & CEO of ActiveState Software, in this SYS-CON.tv interview at DevOps Summit at Cloud Expo®, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete...
What do a firewall and a fortress have in common? They are no longer strong enough to protect the valuables housed inside. Like the walls of an old fortress, the cracks in the firewall are allowing the bad guys to slip in - unannounced and unnoticed. By the time these thieves get in, the damage is already done and the network is already compromised. Intellectual property is easily slipped out the back door leaving no trace of forced entry. If we want to reign in on these cybercriminals, it's hig...