|By Ed Featherston||
|April 14, 2014 09:45 AM EDT||
There are things we tend to take for granted in our everyday lives. We have certain expectations that don't even have to be spoken, they're just a given. If you walk into a room and turn on the light switch, the lights will go on, it's assumed. If you turn the water faucet on, water will come out; if you pick up the telephone, there will be a dial tone. The concept of any of those things not happening does not enter the conversation. These are services we have that are ubiquitous; we don't even think about them - they are just there.
In recent years people have seen the impact Mother Nature has had on those core services such as electricity, water and phone, Storms, hurricanes, floods and blizzards have taken our expectations of these services and turned them on their head.
Cloud Computing, the New Light Switch
Cloud computing has become pervasive in both our personal and business lives; you cannot have a conversation about technology without the word "cloud" in it.
On a personal level, our music players are streaming from the cloud, our tablets and eReaders are getting books from the cloud, our TVs are streaming video from the cloud and our smart phones and PCs are being backed up to the cloud. Google has glasses that connect you to the cloud and Samsung just came out with a watch that connects you to the cloud. Like the electricity and water in your home, the cloud is always there - at least that has become the perception and expectation.
On a business level, our expectations are influenced by our personal exposure and experiences with technology. There is an assumption that by going to the cloud, the services provided will always be there, like the light switch.
Recent Heavy Weather in the Cloud
Cloud services and service providers do enhance those expectations. By dispersing applications across multiple servers and multiple data centers, the technology implementations allow for higher levels of fault tolerance. The risk is that the higher levels of complexity needed to implement these infrastructures introduce new potential ‘technology storms' that can expose a business to unexpected failures and outages.
One need only read the headlines of public cloud outages over the last year whether it be NASDQ, Amazon, Google, and numerous other providers to understand that going to the cloud does not come with 100% availability, and that comes with a cost.
- In January of this year, DropBox experienced an outage due to a ‘routine maintenance episode' on a Friday evening. Customers experienced 2-5 hour loss of access to services, some lasting into the weekend.
- In August of last year, NASDAQ was shut down for 3 hours. The root cause was determined to be a ‘data flood' on requests that peaked at 26,000/sec, (26 times normal volumes) that exposed a software flaw that prevented the fail-safes from being triggered to allow operations to continue.
- In that same month, Google experienced an outage of their services that only lasted 4 minutes. In that short period of time, Internet traffic dropped by 40%. (The fact the outage only lasted 4 minutes speaks well of Google's recovery plans and services.)
- On January 31st, 2013, Amazon had an outage that lasted only 49 minutes. The estimated cost to Amazon in lost sales for that 49 minutes is estimated to be between $4-$5M dollars. (Several other companies that utilize Amazon's services, such as Netflix, also experienced the impact of this outage.)
- As far back as two years ago, a large portion of the State of Maryland's IT services to the public were down for days due to a double failure in the storage sub-systems and their failover systems. No system is immune.
Planning for Availability and Recoverability
Going to the cloud does not in and of itself provide high availability and resiliency. Like any technology architecture, these capabilities need to be designed in and come with a cost. Higher availability has always required more effort and associated costs, and going to the cloud alone does not necessarily provide what your business is expecting from that light switch.
When moving to cloud architectures, whether they are public or private, business needs and expectations around availability and resiliency must be defined and understood. You cannot take for granted that by being in the cloud the needs will be met. Due diligence must still be performed.
- When going to the public clouds, you need to make sure the availability requirements from the business are included in the SLAs with the cloud vendor.
- When building a private cloud network, it is incumbent on the IT organization to ensure the needs and requirements are baked into the design and implementation of that infrastructure, and that expectations with the business are properly set and understood.
- Risk mitigation plans need to be developed and in place before outages occur, as even the best infrastructure may still have a failure (such as the State of Maryland). Going to the cloud does not negate the need to develop and have a business continuity plan.
- If working with a public cloud provider, this is a joint effort, not solely the vendor's responsibility or yours. Vendors will have their own set of plans, and you must dovetail yours with theirs. Make sure you understand what they have in place before signing on the dotted line.
No technology negates the need for proper planning and the cloud is no different. Ultimately, weathering the technological natural disasters in the cloud is accomplished just like we weather those of Mother Nature, prepare a plan, so when the storm does hit, you can make it out the other side.
As businesses adopt functionalities in cloud computing, it’s imperative that IT operations consistently ensure cloud systems work correctly – all of the time, and to their best capabilities. In his session at @BigDataExpo, Bernd Harzog, CEO and founder of OpsDataStore, will present an industry answer to the common question, “Are you running IT operations as efficiently and as cost effectively as you need to?” He will expound on the industry issues he frequently came up against as an analyst, and...
Mar. 28, 2017 06:00 AM EDT Reads: 4,276
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Mar. 28, 2017 06:00 AM EDT Reads: 2,941
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" ...
Mar. 28, 2017 06:00 AM EDT Reads: 8,880
In their Live Hack” presentation at 17th Cloud Expo, Stephen Coty and Paul Fletcher, Chief Security Evangelists at Alert Logic, provided the audience with a chance to see a live demonstration of the common tools cyber attackers use to attack cloud and traditional IT systems. This “Live Hack” used open source attack tools that are free and available for download by anybody. Attendees learned where to find and how to operate these tools for the purpose of testing their own IT infrastructure. The...
Mar. 28, 2017 04:45 AM EDT Reads: 7,464
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Mar. 28, 2017 02:30 AM EDT Reads: 2,019
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
Mar. 28, 2017 02:15 AM EDT Reads: 3,091
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
Mar. 28, 2017 02:00 AM EDT Reads: 3,890
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Mar. 28, 2017 01:00 AM EDT Reads: 2,342
Interoute has announced the integration of its Global Cloud Infrastructure platform with Rancher Labs’ container management platform, Rancher. This approach enables enterprises to accelerate their digital transformation and infrastructure investments. Matthew Finnie, Interoute CTO commented “Enterprises developing and building apps in the cloud and those on a path to Digital Transformation need Digital ICT Infrastructure that allows them to build, test and deploy faster than ever before. The int...
Mar. 28, 2017 12:00 AM EDT Reads: 1,247
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Mar. 27, 2017 09:45 PM EDT Reads: 3,663
The cloud competition for database hosts is fierce. How do you evaluate a cloud provider for your database platform? In his session at 18th Cloud Expo, Chris Presley, a Solutions Architect at Pythian, gave users a checklist of considerations when choosing a provider. Chris Presley is a Solutions Architect at Pythian. He loves order – making him a premier Microsoft SQL Server expert. Not only has he programmed and administered SQL Server, but he has also shared his expertise and passion with budd...
Mar. 27, 2017 09:45 PM EDT Reads: 3,060
Apache Hadoop is emerging as a distributed platform for handling large and fast incoming streams of data. Predictive maintenance, supply chain optimization, and Internet-of-Things analysis are examples where Hadoop provides the scalable storage, processing, and analytics platform to gain meaningful insights from granular data that is typically only valuable from a large-scale, aggregate view. One architecture useful for capturing and analyzing streaming data is the Lambda Architecture, represent...
Mar. 27, 2017 08:15 PM EDT Reads: 6,334
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
Mar. 27, 2017 07:45 PM EDT Reads: 2,216
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that supports them? More of the data will need to be handled at - or closer to - the devices themselves.
Mar. 27, 2017 07:30 PM EDT Reads: 4,614
In his session at DevOps Summit, Tapabrata Pal, Director of Enterprise Architecture at Capital One, will tell a story about how Capital One has embraced Agile and DevOps Security practices across the Enterprise – driven by Enterprise Architecture; bringing in Development, Operations and Information Security organizations together. Capital Ones DevOpsSec practice is based upon three "pillars" – Shift-Left, Automate Everything, Dashboard Everything. Within about three years, from 100% waterfall, C...
Mar. 27, 2017 06:45 PM EDT Reads: 12,938
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle.
Mar. 27, 2017 06:00 PM EDT Reads: 3,014
SYS-CON Events announced today that Juniper Networks (NYSE: JNPR), an industry leader in automated, scalable and secure networks, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. The company co-innovates with customers and partners to deliver automated, scalable and secure network...
Mar. 27, 2017 03:45 PM EDT Reads: 1,450
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In his Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, will explore t...
Mar. 27, 2017 03:30 PM EDT Reads: 2,974
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Mar. 27, 2017 02:45 PM EDT Reads: 1,990
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
Mar. 27, 2017 02:30 PM EDT Reads: 4,040