Click here to close now.




















Welcome!

@CloudExpo Authors: Liz McMillan, Elizabeth White, Pete Waterhouse, Carmen Gonzalez, Bob Gourley

Related Topics: @CloudExpo, Java IoT, Linux Containers, Cloud Security, @BigDataExpo, SDN Journal

@CloudExpo: Blog Post

Storms in the Cloud

No technology negates the need for proper planning and the cloud is no different

There are things we tend to take for granted in our everyday lives. We have certain expectations that don't even have to be spoken, they're just a given. If you walk into a room and turn on the light switch, the lights will go on, it's assumed. If you turn the water faucet on, water will come out; if you pick up the telephone, there will be a dial tone. The concept of any of those things not happening does not enter the conversation. These are services we have that are ubiquitous; we don't even think about them - they are just there.

In recent years people have seen the impact Mother Nature has had on those core services such as electricity, water and phone, Storms, hurricanes, floods and blizzards have taken our expectations of these services and turned them on their head.

Cloud Computing, the New Light Switch
Cloud computing has become pervasive in both our personal and business lives; you cannot have a conversation about technology without the word "cloud" in it.

On a personal level, our music players are streaming from the cloud, our tablets and eReaders are getting books from the cloud, our TVs are streaming video from the cloud and our smart phones and PCs are being backed up to the cloud. Google has glasses that connect you to the cloud and Samsung just came out with a watch that connects you to the cloud. Like the electricity and water in your home, the cloud is always there - at least that has become the perception and expectation.

On a business level, our expectations are influenced by our personal exposure and experiences with technology. There is an assumption that by going to the cloud, the services provided will always be there, like the light switch.

Recent Heavy Weather in the Cloud
Cloud services and service providers do enhance those expectations. By dispersing applications across multiple servers and multiple data centers, the technology implementations allow for higher levels of fault tolerance. The risk is that the higher levels of complexity needed to implement these infrastructures introduce new potential ‘technology storms' that can expose a business to unexpected failures and outages.

One need only read the headlines of public cloud outages over the last year whether it be NASDQ, Amazon, Google, and numerous other providers to understand that going to the cloud does not come with 100% availability, and that comes with a cost.

  • In January of this year, DropBox experienced an outage due to a ‘routine maintenance episode' on a Friday evening. Customers experienced 2-5 hour loss of access to services, some lasting into the weekend.
  • In August of last year, NASDAQ was shut down for 3 hours. The root cause was determined to be a ‘data flood' on requests that peaked at 26,000/sec, (26 times normal volumes) that exposed a software flaw that prevented the fail-safes from being triggered to allow operations to continue.
  • In that same month, Google experienced an outage of their services that only lasted 4 minutes. In that short period of time, Internet traffic dropped by 40%. (The fact the outage only lasted 4 minutes speaks well of Google's recovery plans and services.)
  • On January 31st, 2013, Amazon had an outage that lasted only 49 minutes. The estimated cost to Amazon in lost sales for that 49 minutes is estimated to be between $4-$5M dollars. (Several other companies that utilize Amazon's services, such as Netflix, also experienced the impact of this outage.)
  • As far back as two years ago, a large portion of the State of Maryland's IT services to the public were down for days due to a double failure in the storage sub-systems and their failover systems. No system is immune.

Planning for Availability and Recoverability
Going to the cloud does not in and of itself provide high availability and resiliency. Like any technology architecture, these capabilities need to be designed in and come with a cost. Higher availability has always required more effort and associated costs, and going to the cloud alone does not necessarily provide what your business is expecting from that light switch.

When moving to cloud architectures, whether they are public or private, business needs and expectations around availability and resiliency must be defined and understood. You cannot take for granted that by being in the cloud the needs will be met. Due diligence must still be performed.

  • When going to the public clouds, you need to make sure the availability requirements from the business are included in the SLAs with the cloud vendor.
  • When building a private cloud network, it is incumbent on the IT organization to ensure the needs and requirements are baked into the design and implementation of that infrastructure, and that expectations with the business are properly set and understood.
  • Risk mitigation plans need to be developed and in place before outages occur, as even the best infrastructure may still have a failure (such as the State of Maryland). Going to the cloud does not negate the need to develop and have a business continuity plan.
  • If working with a public cloud provider, this is a joint effort, not solely the vendor's responsibility or yours. Vendors will have their own set of plans, and you must dovetail yours with theirs. Make sure you understand what they have in place before signing on the dotted line.

No technology negates the need for proper planning and the cloud is no different. Ultimately, weathering the technological natural disasters in the cloud is accomplished just like we weather those of Mother Nature, prepare a plan, so when the storm does hit, you can make it out the other side.

More Stories By Ed Featherston

Ed Featherston is a senior enterprise architect and director at Collaborative Consulting. He brings more than 34 years of information technology experience of designing, building, and implementing large complex solutions. He has significant expertise in systems integration, Internet/intranet, client/server, middleware, and cloud technologies, Ed has designed and delivered projects for a variety of industries, including financial services, pharmacy, government and retail.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
Puppet Labs is pleased to share the findings from our 2015 State of DevOps Survey. We have deepened our understanding of how DevOps enables IT performance and organizational performance, based on responses from more than 20,000 technical professionals we’ve surveyed over the past four years. The 2015 State of DevOps Report reveals high-performing IT organizations deploy 30x more frequently with 200x shorter lead times. They have 60x fewer failures and recover 168x faster
SYS-CON Events announced today that G2G3 will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based on a collective appreciation for user experience, design, and technology, G2G3 is uniquely qualified and motivated to redefine how organizations and people engage in an increasingly digital world.
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Learn what is going on, contribute to the discussions, and e...
Containers are not new, but renewed commitments to performance, flexibility, and agility have propelled them to the top of the agenda today. By working without the need for virtualization and its overhead, containers are seen as the perfect way to deploy apps and services across multiple clouds. Containers can handle anything from file types to operating systems and services, including microservices. What are microservices? Unlike what the name implies, microservices are not necessarily small,...
The 3rd International WebRTC Summit, to be held Nov. 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 15th International Cloud Expo, 6th International Big Data Expo, 3rd International DevOps Summit and 2nd Internet of @ThingsExpo. WebRTC (Web-based Real-Time Com...
SYS-CON Events announced today that DataClear Inc. will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. The DataClear ‘BlackBox’ is the only solution that moves your PC, browsing and data out of the United States and away from prying (and spying) eyes. Its solution automatically builds you a clean, on-demand, virus free, new virtual cloud based PC outside of the United States, and wipes it clean...
In 2014, the market witnessed a massive migration to the cloud as enterprises finally overcame their fears of the cloud’s viability, security, etc. Over the past 18 months, AWS, Google and Microsoft have waged an ongoing battle through a wave of price cuts and new features. For IT executives, sorting through all the noise to make the best cloud investment decisions has become daunting. Enterprises can and are moving away from a "one size fits all" cloud approach. The new competitive field has ...
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of ...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and a...
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on...
Moving an existing on-premise infrastructure into the cloud can be a complex and daunting proposition. It is critical to understand the benefits as well as the challenges associated with either a full or hybrid approach. In his session at 17th Cloud Expo, Richard Weiss, Principal Consultant at Pythian, will present a roadmap that can be leveraged by any organization to plan, analyze, evaluate and execute on a cloud migration solution. He will review the five major cloud transformation phases a...
Amazon and Google have built software-defined data centers (SDDCs) that deliver massively scalable services with great efficiency. Yet, building SDDCs has proven to be a near impossibility for ‘normal’ companies without hyper-scale resources. In his session at 17th Cloud Expo, David Cauthron, founder and chief executive officer of Nimboxx, will discuss the evolution of virtualization (hardware, application, memory, storage) and how commodity / open source hyper converged infrastructure (HCI) so...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advance...
In today's digital world, change is the one constant. Disruptive innovations like cloud, mobility, social media, and the Internet of Things have reshaped the market and set new standards in customer expectations. To remain competitive, businesses must tap the potential of emerging technologies and markets through the rapid release of new products and services. However, the rigid and siloed structures of traditional IT platforms and processes are slowing them down – resulting in lengthy delivery ...
In his session at @ThingsExpo, Lee Williams, a producer of the first smartphones and tablets, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. He will explain how M2M controllers work through wirelessly connected remote controls; and specifically delve into a retrofit option that reverse-engineers control codes of existing conventional controller systems so the...
The web app is agile. The REST API is agile. The testing and planning are agile. But alas, data infrastructures certainly are not. Once an application matures, changing the shape or indexing scheme of data often forces at best a top down planning exercise and at worst includes schema changes that force downtime. The time has come for a new approach that fundamentally advances the agility of distributed data infrastructures. Come learn about a new solution to the problems faced by software organ...
U.S. companies are desperately trying to recruit and hire skilled software engineers and developers, but there is simply not enough quality talent to go around. Tiempo Development is a nearshore software development company. Our headquarters are in AZ, but we are a pioneer and leader in outsourcing to Mexico, based on our three software development centers there. We have a proven process and we are experts at providing our customers with powerful solutions. We transform ideas into reality.
Advances in technology and ubiquitous connectivity have made the utilization of a dispersed workforce more common. Whether that remote team is located across the street or country, management styles/ approaches will have to be adjusted to accommodate this new dynamic. In his session at 17th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., will focus on the challenges of managing remote teams, providing real-world examples that demonstrate what works and what...