|By Cynthia Dunlop||
|April 28, 2014 06:30 AM EDT||
MedicAlert pioneered the use of medical ID products and delivers the most dependable, responsive, and trusted Emergency Identification and Medical Information Network. The nonprofit charity provides the functionality of an e-health information exchange for emergencies through an innovative combination of a unique patient identifier linked to a personal health record and a live 24/7 emergency response service.
As MedicAlert continues expanding its role as an innovative provider of healthcare information services, they are leveraging APIs. To accelerate their ability to roll out new APIs in a secure and effective fashion, MedicAlert has relied on automated API testing software from Parasoft.
With Parasoft, the organization has been able to rapidly manage the functional, regression and load testing challenges associated with its new capabilities and offerings. Parasoft has enabled MedicAlert to automate the testing and validating of new APIs – enabling them to provide new healthcare information services and more rapidly respond to business opportunities.
Challenge: Agility and Scalability on Demand
MedicAlert is focused on enabling members to manage their personal health records (PHR) online while maintaining security, privacy and confidentiality. Its repository of personal health information also facilitates the delivery of critical medical information between patients, providers, payers, and emergency responders. These foundations have enabled the organization to grow by constantly introducing new product offerings such as an RFID-based medical card and a USB- enabled portable information device called E- HealthKEY.
Given the high demands associated with such endeavors, MedicAlert recognized the need to
publish APIs to support its dynamic market plans and objectives. The organization now relies on
these interfaces to support its members’ PHR, which include information about medical conditions
as well as drug prescriptions and other relevant health data.
Considering the sensitive nature and life-saving potential of such information, MedicAlert’s IT organization is under severe pressure to ensure its systems are secure, streamlined and effective. APIs represent an opportunity to roll out new offerings rapidly, capitalize on reusability, and ensure the systems can scale up to meet the growing demands of members and partners. “APIs are about making your business more agile – being able to rapidly seize new business opportunities,” says Jorge Mercado, Principal Architect for MedicAlert’s Product Development Group.
To be sure, software quality is an essential factor in meeting these objectives – and this fast-moving organization needed a way to address its demanding quality requirements quickly and effectively. “We needed tools to automate our testing processes,” says Natalie Doan, the team’s QA Engineer. “When I joined the group, we had a very manual approach for testing.”
Action: Capitalizing on Parasoft API Testing
After exploring some of the potential API testing solutions, MedicAlert chose API testing with Parasoft SOAtest. “We found SOAtest and we ran with it,” says Doan. “Parasoft support trained us for one week and we were able to take it from there. We quickly saw that the product had a lot of powerful features that would help us automate our testing activities and processes. Parasoft SOAtest was able to support all the latest standards (ex. security and schema validation standards); we were able to test all areas of our APIs.”
Through the use of Parasoft SOAtest, the team is able to efficiently test different endpoints and ensure broad test coverage within this environment. When new updates or modifications are made to an API, Parasoft SOAtest’s regression testing can be employed to ensure that no defects have been introduced and that previously verified functionality continues to operate as expected. “I can quickly ensure that features from the previous version are in place to support the new version,” adds Doan.
Parasoft also brought powerful capabilities in terms of functionality and load testing. It enables the team to test the performance differences on the system between, say, 10 or 100 users simultaneously, updating their personal health record through the services under various scenarios. For instance, Parasoft can test how a user sending a long, data-intensive message impacts a particular API.
Parasoft also helps the group ensure authentication and authorization of data and users are managed properly. However, the key to Parasoft’s value is the range of capabilities it delivers and coverage it enables. “We load test the system from beginning to end,” says Doan. “I couldn’t do that with other testing tools we were using previously.”
Results: Enhanced API Security, Quality and Performance
In recent years, MedicAlert has realized important benefits from Parasoft along three key dimensions: security; quality; and performance.
Parasoft’s support for security is critical to an organization that manages personal health records for its four million members. It relies on Parasoft to ensure authentication and authorization capabilities are performing as expected – whether this requires the team to test SAML assertions or HTTP authentication procedures. With different levels of security support, MedicAlert benefits from Parasoft’s expansive testing capabilities.
In terms of quality, Parasoft’s regression testing capabilities are particularly valued. Doan notes that she can use the same test suites she built two years ago to test new versions of products such as E-HealthKEY, ensuring that all members are continually supported. “When we upgrade to new versions of an API, I can rerun tests and make sure the new API actually supports the previous functionality,” she says. “It’s reliable. It assures me that the functionality is there and working as expected.”
Without such testing capabilities, MedicAlert would run the risk of upsetting its members. APIs might not perform and member data might not be saved or updated properly. “We have to ensure members have an effective experience and that data is there when you need it in an emergency,” Doan adds. “The data must be valid and correct. It must be rapidly and correctly updated. Parasoft helps us ensure these objectives are consistently met.”
Finally, Parasoft supports MedicAlert’s progressive efforts to enhance online performance for its members and partners. Doan explains that the performance of the organization’s APIs was “quite slow” when they initially launched their effort. Updating one’s health record could take as much as a minute to complete. However, through continual testing, iterations and improvement, the team has been able to reduce the time associated with such transactions to less than four seconds.
“We don’t want our members or partners to wait at all,” says Doan. “So we are continually upgrading our services and enhancing the performance of our system to ensure the members have an effective experience.”
Ultimately, automated testing has enhanced the user’s experience online, strengthened relationships with members and partners, and contributed to the agility of MedicAlert. Parasoft’s delivers a “strong return on investment,” says Doan. “We use it on a daily basis for reliability and support throughout our API infrastructure.”
Such capabilities have clearly strengthened the linkages between IT and the business. “Business leaders at MedicAlert want to be able to react quicker and make our APIs more valuable,” says Mercado. “They want to bring on more members at a faster rate. Being able to more rapidly respond to different business opportunities addresses their objectives – and now they realize that APIs can help the organization meet those goals.”
[PAPER] API Testing Business Drivers
Learn about the business drivers behind API testing solution purchase decisions, as well as the opportunities for ROI. This 6-page API Testing Business Drivers paper explains how an automated enterprise-grade API testing solution delivers
- Reduced costs by reducing testing costs, reducing technical debt, and exposing defects earlier in the SDLC
- Reduced risks by applying more exhaustive testing techniques, increasing test coverage, and immediately exposing any defects introduced by modifications
- Increased efficiency by leveraging sophisticated automation and enabling artifact reuse
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
May. 6, 2016 08:45 AM EDT Reads: 634
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
May. 6, 2016 08:00 AM EDT Reads: 1,390
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
May. 6, 2016 07:00 AM EDT Reads: 1,071
Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, will show how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningfu...
May. 6, 2016 07:00 AM EDT Reads: 1,221
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
May. 6, 2016 06:00 AM EDT Reads: 1,520
Redis is not only the fastest database, but it has become the most popular among the new wave of applications running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 18th Cloud Expo, Dave Nielsen, Developer Relations at Redis Labs, will shares the functions and data structures used to solve everyday use cases that are driving Redis' popularity.
May. 6, 2016 02:45 AM EDT Reads: 1,314
In his session at 18th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., will focus on real world deployments of DDoS mitigation strategies in every layer of the network. He will give an overview of methods to prevent these attacks and best practices on how to provide protection in complex cloud platforms. He will also outline what we have found in our experience managing and running thousands of Linux and Unix managed service platforms and what specifically c...
May. 6, 2016 01:30 AM EDT Reads: 1,404
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
May. 6, 2016 01:00 AM EDT Reads: 1,269
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
May. 6, 2016 12:00 AM EDT Reads: 1,492
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
May. 5, 2016 11:30 PM EDT Reads: 1,380
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
May. 5, 2016 05:00 PM EDT Reads: 1,292
Peak 10, Inc., has announced the implementation of IT service management, a business process alignment initiative based on the widely adopted Information Technology Infrastructure Library (ITIL) framework. The implementation of IT service management enhances Peak 10’s current service-minded approach to IT delivery by propelling the company to deliver higher levels of personalized and prompt service. The majority of Peak 10’s operations employees have been trained and certified in the ITIL frame...
May. 5, 2016 04:00 PM EDT Reads: 1,212
trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vice president of product management, IoT solutions at GlobalSign, will teach IoT developers how t...
May. 5, 2016 03:45 PM EDT Reads: 776
CollabNet, Leader in ALM, Agile and DevOps, Set to Speak and Exhibit at @CloudExpo NY | @CollabNet #Cloud
SYS-CON Events announced today that CollabNet (www.collabnet.com) a global leader in enterprise software development and delivery solutions that help customers create high-quality applications at speed, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The CEO of CollabNet Flint Brenton will also present about DevOps challenges in today’s global, open, and heterogeneous world of software development.
May. 5, 2016 02:39 PM EDT Reads: 444
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
May. 5, 2016 02:30 PM EDT Reads: 1,497
In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists will dis...
May. 5, 2016 01:30 PM EDT Reads: 1,160
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
May. 5, 2016 12:30 PM EDT Reads: 1,352
See storage differently! Storage performance problems have only gotten worse and harder to solve as applications have become largely virtualized and moved to a cloud-based infrastructure. Storage performance in a virtualized environment is not just about IOPS, it is about how well that potential performance is guaranteed to individual VMs for these apps as the number of VMs keep going up real time. In his session at 18th Cloud Expo, Dhiraj Sehgal, in product and marketing at Tintri, will discu...
May. 5, 2016 11:15 AM EDT Reads: 1,188
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
May. 5, 2016 10:15 AM EDT Reads: 1,590
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
May. 5, 2016 09:00 AM EDT Reads: 1,305