|By Cynthia Dunlop||
|April 28, 2014 06:30 AM EDT||
MedicAlert pioneered the use of medical ID products and delivers the most dependable, responsive, and trusted Emergency Identification and Medical Information Network. The nonprofit charity provides the functionality of an e-health information exchange for emergencies through an innovative combination of a unique patient identifier linked to a personal health record and a live 24/7 emergency response service.
As MedicAlert continues expanding its role as an innovative provider of healthcare information services, they are leveraging APIs. To accelerate their ability to roll out new APIs in a secure and effective fashion, MedicAlert has relied on automated API testing software from Parasoft.
With Parasoft, the organization has been able to rapidly manage the functional, regression and load testing challenges associated with its new capabilities and offerings. Parasoft has enabled MedicAlert to automate the testing and validating of new APIs – enabling them to provide new healthcare information services and more rapidly respond to business opportunities.
Challenge: Agility and Scalability on Demand
MedicAlert is focused on enabling members to manage their personal health records (PHR) online while maintaining security, privacy and confidentiality. Its repository of personal health information also facilitates the delivery of critical medical information between patients, providers, payers, and emergency responders. These foundations have enabled the organization to grow by constantly introducing new product offerings such as an RFID-based medical card and a USB- enabled portable information device called E- HealthKEY.
Given the high demands associated with such endeavors, MedicAlert recognized the need to
publish APIs to support its dynamic market plans and objectives. The organization now relies on
these interfaces to support its members’ PHR, which include information about medical conditions
as well as drug prescriptions and other relevant health data.
Considering the sensitive nature and life-saving potential of such information, MedicAlert’s IT organization is under severe pressure to ensure its systems are secure, streamlined and effective. APIs represent an opportunity to roll out new offerings rapidly, capitalize on reusability, and ensure the systems can scale up to meet the growing demands of members and partners. “APIs are about making your business more agile – being able to rapidly seize new business opportunities,” says Jorge Mercado, Principal Architect for MedicAlert’s Product Development Group.
To be sure, software quality is an essential factor in meeting these objectives – and this fast-moving organization needed a way to address its demanding quality requirements quickly and effectively. “We needed tools to automate our testing processes,” says Natalie Doan, the team’s QA Engineer. “When I joined the group, we had a very manual approach for testing.”
Action: Capitalizing on Parasoft API Testing
After exploring some of the potential API testing solutions, MedicAlert chose API testing with Parasoft SOAtest. “We found SOAtest and we ran with it,” says Doan. “Parasoft support trained us for one week and we were able to take it from there. We quickly saw that the product had a lot of powerful features that would help us automate our testing activities and processes. Parasoft SOAtest was able to support all the latest standards (ex. security and schema validation standards); we were able to test all areas of our APIs.”
Through the use of Parasoft SOAtest, the team is able to efficiently test different endpoints and ensure broad test coverage within this environment. When new updates or modifications are made to an API, Parasoft SOAtest’s regression testing can be employed to ensure that no defects have been introduced and that previously verified functionality continues to operate as expected. “I can quickly ensure that features from the previous version are in place to support the new version,” adds Doan.
Parasoft also brought powerful capabilities in terms of functionality and load testing. It enables the team to test the performance differences on the system between, say, 10 or 100 users simultaneously, updating their personal health record through the services under various scenarios. For instance, Parasoft can test how a user sending a long, data-intensive message impacts a particular API.
Parasoft also helps the group ensure authentication and authorization of data and users are managed properly. However, the key to Parasoft’s value is the range of capabilities it delivers and coverage it enables. “We load test the system from beginning to end,” says Doan. “I couldn’t do that with other testing tools we were using previously.”
Results: Enhanced API Security, Quality and Performance
In recent years, MedicAlert has realized important benefits from Parasoft along three key dimensions: security; quality; and performance.
Parasoft’s support for security is critical to an organization that manages personal health records for its four million members. It relies on Parasoft to ensure authentication and authorization capabilities are performing as expected – whether this requires the team to test SAML assertions or HTTP authentication procedures. With different levels of security support, MedicAlert benefits from Parasoft’s expansive testing capabilities.
In terms of quality, Parasoft’s regression testing capabilities are particularly valued. Doan notes that she can use the same test suites she built two years ago to test new versions of products such as E-HealthKEY, ensuring that all members are continually supported. “When we upgrade to new versions of an API, I can rerun tests and make sure the new API actually supports the previous functionality,” she says. “It’s reliable. It assures me that the functionality is there and working as expected.”
Without such testing capabilities, MedicAlert would run the risk of upsetting its members. APIs might not perform and member data might not be saved or updated properly. “We have to ensure members have an effective experience and that data is there when you need it in an emergency,” Doan adds. “The data must be valid and correct. It must be rapidly and correctly updated. Parasoft helps us ensure these objectives are consistently met.”
Finally, Parasoft supports MedicAlert’s progressive efforts to enhance online performance for its members and partners. Doan explains that the performance of the organization’s APIs was “quite slow” when they initially launched their effort. Updating one’s health record could take as much as a minute to complete. However, through continual testing, iterations and improvement, the team has been able to reduce the time associated with such transactions to less than four seconds.
“We don’t want our members or partners to wait at all,” says Doan. “So we are continually upgrading our services and enhancing the performance of our system to ensure the members have an effective experience.”
Ultimately, automated testing has enhanced the user’s experience online, strengthened relationships with members and partners, and contributed to the agility of MedicAlert. Parasoft’s delivers a “strong return on investment,” says Doan. “We use it on a daily basis for reliability and support throughout our API infrastructure.”
Such capabilities have clearly strengthened the linkages between IT and the business. “Business leaders at MedicAlert want to be able to react quicker and make our APIs more valuable,” says Mercado. “They want to bring on more members at a faster rate. Being able to more rapidly respond to different business opportunities addresses their objectives – and now they realize that APIs can help the organization meet those goals.”
[PAPER] API Testing Business Drivers
Learn about the business drivers behind API testing solution purchase decisions, as well as the opportunities for ROI. This 6-page API Testing Business Drivers paper explains how an automated enterprise-grade API testing solution delivers
- Reduced costs by reducing testing costs, reducing technical debt, and exposing defects earlier in the SDLC
- Reduced risks by applying more exhaustive testing techniques, increasing test coverage, and immediately exposing any defects introduced by modifications
- Increased efficiency by leveraging sophisticated automation and enabling artifact reuse
SYS-CON Events announced today that Creative Business Solutions will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Creative Business Solutions is the top stocking authorized HP Renew Distributor in the U.S. Based out of Long Island, NY, Creative Business Solutions offers a one-stop shop for a diverse range of products including Proliant, Blade and Industry Standard Servers, Networking, Server Options and...
Mar. 27, 2015 04:30 AM EDT Reads: 3,739
SYS-CON Events announced today that FierceDevOps will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. FierceDevOps keeps software developers and IT operations personnel updated on the latest news and trends around the rapidly evolving role of the traditional IT worker.
Mar. 27, 2015 02:45 AM EDT Reads: 1,288
WHOA.com has announced the newest addition to its data center footprint with the expansion into Equinix's newest state-of-the-art facility: DC-11 Washington, DC IBX+. Located in Ashburn, VA, this data center expands Whoa.com's presence to meet rapidly expanding customer demand for secure cloud solutions. Equinix, Inc. operates International Business Exchange™ (IBX®) data centers in 32 markets across 15 countries in the Americas, EMEA, and Asia-Pacific. Equinix is committed to operating faciliti...
Mar. 27, 2015 02:00 AM EDT Reads: 929
The Open Compute Project is a collective effort by Facebook and a number of players in the datacenter industry to bring lessons learned from the social media giant's giant IT deployment to the rest of the world. Datacenters account for 3% of global electricity consumption – about the same as all of Switzerland or the Czech Republic -- according to people I met at the recent Open Compute Summit in San Jose. With increasing mobility at the edge of the cloud and vast new dataflows being pre...
Mar. 27, 2015 01:00 AM EDT Reads: 1,713
GENBAND has announced that SageNet is leveraging the Nuvia platform to deliver Unified Communications as a Service (UCaaS) to its large base of retail and enterprise customers. Nuvia’s cloud-based solution provides SageNet’s customers with a full suite of business communications and collaboration tools. Two large national SageNet retail customers have recently signed up to deploy the Nuvia platform and the company will continue to sell the service to new and existing customers. Nuvia’s capabili...
Mar. 27, 2015 01:00 AM EDT Reads: 1,325
DevOps means different things to different people. Qubell defines DevOps as the ability for the developer teams to do what they need to do to have this level of self-service. At DevOps Summit, Stan Klimoff, CTO of Qubell, demos the enterprise DevOps platform.
Mar. 26, 2015 11:00 PM EDT Reads: 2,820
"We help companies that are using a lot of Software as a Service. We help companies manage and gain visibility into what people are using inside the company and decide to secure them or use standards to lock down or to embrace the adoption of SaaS inside the company," explained Scott Kriz, Co-founder and CEO of Bitium, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Mar. 26, 2015 11:00 PM EDT Reads: 4,475
The WebRTC Summit 2014 New York, to be held June 9-11, 2015, at the Javits Center in New York, NY, announces that its Call for Papers is open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 16th International Cloud Expo, @ThingsExpo, Big Data Expo, and DevOps Summit.
Mar. 26, 2015 10:45 PM EDT Reads: 1,227
Even though it’s now Microservices Journal, long-time fans of SOA World Magazine can take comfort in the fact that the URL – soa.sys-con.com – remains unchanged. And that’s no mistake, as microservices are really nothing more than a new and improved take on the Service-Oriented Architecture (SOA) best practices we struggled to hammer out over the last decade. Skeptics, however, might say that this change is nothing more than an exercise in buzzword-hopping. SOA is passé, and now that people are ...
Mar. 26, 2015 10:15 PM EDT Reads: 929
Cloud computing started a technology revolution; now DevOps is driving that revolution forward. By enabling new approaches to service delivery, cloud and DevOps together are delivering even greater speed, agility, and efficiency. No wonder leading innovators are adopting DevOps and cloud together! In his session at DevOps Summit, Andi Mann, Vice President of Strategic Solutions at CA Technologies, explored the synergies in these two approaches, with practical tips, techniques, research data, wa...
Mar. 26, 2015 09:00 PM EDT Reads: 4,845
The term culture has had a polarizing effect among DevOps supporters. Some propose that culture change is critical for success with DevOps, but are remiss to define culture. Some talk about a DevOps culture but then reference activities that could lead to culture change and there are those that talk about culture change as a set of behaviors that need to be adopted by those in IT. There is no question that businesses successful in adopting a DevOps mindset have seen departmental culture change, ...
Mar. 26, 2015 07:00 PM EDT Reads: 3,893
SYS-CON Events announced today that Cisco, the worldwide leader in IT that transforms how people connect, communicate and collaborate, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cisco makes amazing things happen by connecting the unconnected. Cisco has shaped the future of the Internet by becoming the worldwide leader in transforming how people connect, communicate and collaborat...
Mar. 26, 2015 07:00 PM EDT Reads: 5,021
WSM International is launching a DevOps services division that offers assessment, consulting and implementation to large enterprises and organizations with complex infrastructures. This is the first independent services company to create a dedicated practice to help organizations looking to transition to the DevOps model. The concept of DevOps is to blend information technology (IT) software development with operations to optimize the computing infrastructure according to the specific needs of ...
Mar. 26, 2015 07:00 PM EDT Reads: 1,352
15th Cloud Expo, which took place Nov. 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, expanded the conference content of @ThingsExpo, Big Data Expo, and DevOps Summit to include two developer events. IBM held a Bluemix Developer Playground on November 5 and ElasticBox held a Hackathon on November 6. Both events took place on the expo floor. The Bluemix Developer Playground, for developers of all levels, highlighted the ease of use of Bluemix, its services and functionalit...
Mar. 26, 2015 06:30 PM EDT Reads: 4,603
"Our premise is Docker is not enough. That's not a bad thing - we actually love Docker. At ActiveState all our products are based on open source technology and Docker is an up-and-coming piece of open source technology," explained Bart Copeland, President & CEO of ActiveState Software, in this SYS-CON.tv interview at DevOps Summit at Cloud Expo®, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Mar. 26, 2015 06:00 PM EDT Reads: 4,601
SYS-CON Events announced today that robomq.io will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. robomq.io is an interoperable and composable platform that connects any device to any application. It helps systems integrators and the solution providers build new and innovative products and service for industries requiring monitoring or intelligence from devices and sensors.
Mar. 26, 2015 06:00 PM EDT Reads: 1,237
Temasys has announced senior management additions to its team. Joining are David Holloway as Vice President of Commercial and Nadine Yap as Vice President of Product. Over the past 12 months Temasys has doubled in size as it adds new customers and expands the development of its Skylink platform. Skylink leads the charge to move WebRTC, traditionally seen as a desktop, browser based technology, to become a ubiquitous web communications technology on web and mobile, as well as Internet of Things...
Mar. 26, 2015 06:00 PM EDT Reads: 1,648
Chef announced that James Casey has been appointed Vice President of Engineering. Casey has more than a decade of experience managing engineering and operations for CERN and is a three-year Chef veteran. Casey brings deep expertise in DevOps practices, as well as an innate understanding of the needs of Chef customers and the community. Casey will oversee the quality and cadence of product development for Chef's engineering and operations teams, and will report to Chef CEO Barry Crist.
Mar. 26, 2015 05:00 PM EDT Reads: 985
Today, IT is not just a cost center. IT is an enabler and driver of business. With the emergence of the hybrid cloud paradigm, IT now has increasingly more capabilities to create new strategic opportunities for a business. Hybrid cloud allows an organization to utilize multi-tenant public clouds, dedicated private clouds, bare metal hosting, and the associated support and services for the right use cases through an on-demand, XaaS model. This model of IT creates tremendous opportunities for busi...
Mar. 26, 2015 05:00 PM EDT Reads: 2,886
DevOps tasked with driving success in the cloud need a solution to efficiently leverage multiple clouds while avoiding cloud lock-in. Flexiant today announces the commercial availability of Flexiant Concerto. With Flexiant Concerto, DevOps have cloud freedom to automate the build, deployment and operations of applications consistently across multiple clouds. Concerto is available through four disruptive pricing models aimed to deliver multi-cloud at a price point everyone can afford.
Mar. 26, 2015 04:52 PM EDT Reads: 617