Welcome!

@CloudExpo Authors: Stackify Blog, Pat Romanski, Harry Trott, Elizabeth White, Liz McMillan

News Feed Item

From Rapid, Remote Installs to On-going Daily Support, iCore Networks’ Robust Unified Communications Services Gets It Done for Dynamic, Fast Growing Pennrose

iCore Networks, the award-winning technology leader in cloud computing, Applications on Demand, and one of the original providers of cloud-based hosted application services, announces today the impact their cloud-based unified communications service has had on their client, Pennrose, a large-scale and premier multifamily development and residential property management company, headquartered in Philadelphia, Pennsylvania.

Prior to its relationship with iCore, Pennrose, a fast growing company with nearly 400 employees, was finding it difficult to manage multiple providers, phone equipment, and network set ups at each of their 160+ locations. They needed a dependable communications solution to effectively maintain their multi-location and multi-property network infrastructure, while reducing costs and providing on-going support, especially when it came to maintaining copper phone lines.

iCore was able to provide Pennrose with a customized and unified solution that drastically simplified their equipment, vendor maintenance requirements, and cost. As the single telecommunications provider for Pennrose, iCore consolidated and unified all of the company’s locations, created a streamlined approach to transitions, and for development of new locations. With little flexibility for downtime, iCore worked with Pennrose to quickly install 90 phones in under two hours at their Property Support Center location, which supports 90 employees. iCore’s Project Management team has remained ever-vigilant in this multi-location install, as Pennrose has continued to rapidly expand, with new sites needed each and every month. The iCore team was able to install new sites in less than a week, and porting over existing sites takes a maximum period of two weeks.

This proactive, lightning-fast turnaround capability, coupled with the high-quality, centralized service, and responsive customer approach is what has continually positioned iCore as a trusted partner for Pennrose.

“We vetted out several different vendors. iCore was actually the last provider to provide an estimate. Other vendors didn’t really seem to be knowledgeable and comfortable with the dynamics of the real estate development and property management business. The solutions that had been presented to us were focused on the install and lacked consistent support. We really needed a provider that was capable of being part of the full and on-going development process,” John DeSantis, IT Director, Pennrose commented. “We never wait for iCore to turn around a new site; normally you have to wait for the provider. In our business, we have to be dynamic. New sites can start off in a development phase, go from a trailer to a model home, and six months later can move to a permanent property. iCore’s been helpful in being onboard and part of our team through the entire process and able to change, as we change. From my research, and what I’ve known, there are not many businesses that understand us, but iCore has been spot on.”

In addition to Pennrose’s needs for quick and consistent installations and deployments, there was a need to maintain a significant amount of copper phone lines included in the cost. Pennrose was previously dealing with long support calls that could easily have been handled remotely. Now, with iCore, Pennrose can remotely resolve issues through iCore’s data center or portal. iCore has also eliminated Pennrose’s maintenance commitment time to maintain those phone lines by managing the lines remotely and efficiently on their end.

“Pennrose has benefitted from the convenience of connecting an iCore phone at any of our properties or at home without any additional configuration or static IP information and have the same consistent quality of service. Another added benefit is not only iCore’s successful history and experience working with large property management and real estate development companies, but the fact that their solution is cloud-based and gives us the flexibility we need as we grow to manage costs, keep our technology assets up-to-date and fully support our business,” DeSantis concluded.

“We are thrilled to deepen our relationship with Pennrose,” stated iCore’s Chairman and CEO, Stephen G. Canton. “Our CloudFUZNTM unified communications solutions are an ideal fit for the development and property management industry, and as a result, we have delivered measurable and significant return to Pennrose as they have grown and expanded to reach new heights. Their prior challenges presented a perfect opportunity for us to ‘jump in’ and add value, and we are excited to help them achieve their future business goals going forward.”

About iCore Networks

iCore Networks was established in 2001, and is the premier provider of integrated solutions that unfailingly meet customer demand now and well into the future. iCore’s unique CloudFUZNTM solution unified communications (UC) to seamlessly virtualize office in the cloud solutions that provide world-class end user capabilities at a fraction of the cost of maintaining in house systems.

Fully managed & integrated hosted Microsoft Lync, Sharepoint, & Exchange; BroadSoft (BroadWorks) virtual hosted communications, video & contact center platform services along with virtualized desktop (VDI), Secure Private Network (SPN) capabilities and a complete end to end professional services support system that racks, stacks & flawlessly virtualizes & maintains end user data center infrastructure both here in the United States & around the globe.

The combination of 'all in one' world-class virtualization & ongoing maintenance services creates a compelling suite of outsourced services for customers to choose from in an applications on demand environment that provides state of the art voice, data, video & workforce collaboration tools when & where customers want them on a global scale.

iCore’s fully secure & scalable network platform that utilizes best in breed providers such as Cisco, Juniper, Oracle, IBM, Polycom and other highly specialized platform components fused into a 'StrongCloud' of services places iCore Networks 'CloudFUZNTM' as the preeminent platform for office in the cloud solutions for businesses worldwide. The company has also been recognized as an industry leader in reports by large analyst firms, including Gartner and Synergy Research Group. For more information about iCore Networks, please visit http://www.icore.com or http://www.icore.com/partners/partners.aspx.

About Pennrose

With more than 30 years of experience, Pennrose combines quality development and proven management to deliver exceptional lifestyle-centered communities for its residents. With the superior knowledge and unparalleled dedication to get the job done right, Pennrose develops and operates both conventional and affordable communities throughout the Eastern half of the United States. For more information, visit https://pennrose.com/.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
SYS-CON Events announced today that App2Cloud will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. App2Cloud is an online Platform, specializing in migrating legacy applications to any Cloud Providers (AWS, Azure, Google Cloud).
Cloud resources, although available in abundance, are inherently volatile. For transactional computing, like ERP and most enterprise software, this is a challenge as transactional integrity and data fidelity is paramount – making it a challenge to create cloud native applications while relying on RDBMS. In his session at 21st Cloud Expo, Claus Jepsen, Chief Architect and Head of Innovation Labs at Unit4, will explore that in order to create distributed and scalable solutions ensuring high availa...
Historically, some banking activities such as trading have been relying heavily on analytics and cutting edge algorithmic tools. The coming of age of powerful data analytics solutions combined with the development of intelligent algorithms have created new opportunities for financial institutions. In his session at 20th Cloud Expo, Sebastien Meunier, Head of Digital for North America at Chappuis Halder & Co., discussed how these tools can be leveraged to develop a lasting competitive advantage ...
Enterprise architects are increasingly adopting multi-cloud strategies as they seek to utilize existing data center assets, leverage the advantages of cloud computing and avoid cloud vendor lock-in. This requires a globally aware traffic management strategy that can monitor infrastructure health across data centers and end-user experience globally, while responding to control changes and system specification at the speed of today’s DevOps teams. In his session at 20th Cloud Expo, Josh Gray, Chie...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. Jack Norris reviews best practices to show how companies develop, deploy, and dynamically update these applications and how this data-first...
Intelligent Automation is now one of the key business imperatives for CIOs and CISOs impacting all areas of business today. In his session at 21st Cloud Expo, Brian Boeggeman, VP Alliances & Partnerships at Ayehu, will talk about how business value is created and delivered through intelligent automation to today’s enterprises. The open ecosystem platform approach toward Intelligent Automation that Ayehu delivers to the market is core to enabling the creation of the self-driving enterprise.
"We're here to tell the world about our cloud-scale infrastructure that we have at Juniper combined with the world-class security that we put into the cloud," explained Lisa Guess, VP of Systems Engineering at Juniper Networks, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In his session at 20th Cloud Expo, Mike Johnston, an infrastructure engineer at Supergiant.io, discussed how to use Kubernetes to set up a SaaS infrastructure for your business. Mike Johnston is an infrastructure engineer at Supergiant.io with over 12 years of experience designing, deploying, and maintaining server and workstation infrastructure at all scales. He has experience with brick and mortar data centers as well as cloud providers like Digital Ocean, Amazon Web Services, and Rackspace. H...
SYS-CON Events announced today that Grape Up will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company specializing in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the U.S. and Europe, Grape Up works with a variety of customers from emergi...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
Because IoT devices are deployed in mission-critical environments more than ever before, it’s increasingly imperative they be truly smart. IoT sensors simply stockpiling data isn’t useful. IoT must be artificially and naturally intelligent in order to provide more value In his session at @ThingsExpo, John Crupi, Vice President and Engineering System Architect at Greenwave Systems, will discuss how IoT artificial intelligence (AI) can be carried out via edge analytics and machine learning techn...
FinTechs use the cloud to operate at the speed and scale of digital financial activity, but are often hindered by the complexity of managing security and compliance in the cloud. In his session at 20th Cloud Expo, Sesh Murthy, co-founder and CTO of Cloud Raxak, showed how proactive and automated cloud security enables FinTechs to leverage the cloud to achieve their business goals. Through business-driven cloud security, FinTechs can speed time-to-market, diminish risk and costs, maintain continu...
"Cloud computing is certainly changing how people consume storage, how they use it, and what they use it for. It's also making people rethink how they architect their environment," stated Brad Winett, Senior Technologist for DDN Storage, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Existing Big Data solutions are mainly focused on the discovery and analysis of data. The solutions are scalable and highly available but tedious when swapping in and swapping out occurs in disarray and thrashing takes place. The resolution for thrashing through machine learning algorithms and support nomenclature is through simple techniques. Organizations that have been collecting large customer data are increasingly seeing the need to use the data for swapping in and out and thrashing occurs ...
As many know, the first generation of Cloud Management Platform (CMP) solutions were designed for managing virtual infrastructure (IaaS) and traditional applications. But that’s no longer enough to satisfy evolving and complex business requirements. In his session at 21st Cloud Expo, Scott Davis, Embotics CTO, will explore how next-generation CMPs ensure organizations can manage cloud-native and microservice-based application architectures, while also facilitating agile DevOps methodology. He wi...
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...