Welcome!

Cloud Expo Authors: Carmen Gonzalez, Pat Romanski, Elizabeth White, Liz McMillan, Victoria Livschitz

News Feed Item

New Relic Announces General Availability of Real-Time Analytics Platform New Relic Insights

New Cloud-Based Offering in Use by Thousands of Organizations, Enables Them to Easily and Quickly Answer Important Business Questions; Now Also Available via Mobile App for iPhone

SAN FRANCISCO, CA -- (Marketwired) -- 07/10/14 -- Software analytics company New Relic today announced the general availability of New Relic Insights, a real-time analytics platform that collects, stores and presents valuable data directly from organizations' software, and transforms the data into insights about their customers, applications and the business. Delivered as a cloud-based, software-as-a-service (SaaS) offering built atop New Relic's custom-built Big Data database platform, New Relic Insights empowers application developers, IT operations and business users alike to make ad hoc and iterative queries across trillions of data points and metrics and get answers in milliseconds. In addition, New Relic is offering a new companion iOS mobile app to give customers continuous access to data insights on the go.

Since its release as a public beta in March, more than 6,000 New Relic customers have used New Relic Insights, spanning industries including ecommerce, manufacturing, insurance, education, entertainment, real estate, healthcare and publishing. With general availability, companies of all sizes and across industries will now be able to purchase and use New Relic Insights to address questions about their software performance, their customers' behaviors and their businesses.

Customer Highlights - How New Relic Insights Produces Data-Driven Business Decisions

Nordstromrack.com | HauteLook, an integrated e-commerce destination that offers limited-time sale events featuring top fashion and lifestyle brands, used New Relic Insights to streamline the operations for their state-of-the-art fulfillment center that ships the tens of thousands of orders they receive per day. Over a five-week period, they were able to reduce downtime hours by more than 80 percent with the data they receive from New Relic Insights.

Envato, a digital marketplace for creative assets and online educational courses with more than 4 million users, used New Relic Insights to effectively manage the crisis created by the recent Heartbleed security bug, which resulted in a mandate that all of their users reset their passwords. Within five minutes, they set up a New Relic Insights dashboard to determine the status of the project, down to individual users. New Relic Insights served as the backbone of the project, with no programming work required.

Quizlet, a leading digital study brand for U.S. students and a top-100 Web site with more than 20 million unique visitors per month, used New Relic Insights to evaluate data from multiple areas of their business. Using actionable intelligence gleaned from Insights, Quizlet has boosted its conversion rates, improved how it works with its content-distribution network provider, and adjusted its user interface to more closely mirror customer usage. They now review the revenue streams for each app, even down to the individual pages. Quizlet also uses New Relic Insights to analyze user behavior on their multi-lingual, text-to-voice lessons to make their apps more engaging for customers.

New Relic Insights Beta Program Highlights

  • More than 6,000 New Relic customers participated
  • The median query time was 9 milliseconds across trillions of data points
  • There were approximately 250,000 queries during the beta

New Mobile App For New Relic Insights

To give customers a way to keep an eye on those key metrics, New Relic has also released a free iOS app to enable customers to:

  • Track all the dashboards that have been created
  • Access key dashboards through favorites
  • Search through all the dashboards to find the right one
  • Mark dashboards as favorites to find them quickly
  • Easily switch between different accounts

Supporting Quotes

"We had a sense that New Relic Insights could have a broad impact, but it has been amazing to see our customers in action. They have shown us that New Relic Insights helps them enhance their products, optimize their marketing efforts, better their customer support and even increase productivity in manufacturing. This is an exciting beginning for our customers as they learn how to use real time querying to make data-driven business and IT decisions." - Lew Cirne, Founder and CEO, New Relic

"The most powerful thing about New Relic Insights is that you don't have to custom-instrument anything. The data's already there, so you can ask questions about it after the fact. We've come to rely on New Relic Insights so much that we've basically stopped using all of our other analytics tools." -Andrew Sutherland, Founder and CTO, Quizlet

"New Relic Insights is critical to our day-to-day operations. In less than two days, both technical and non-technical employees were able to start using NRQL to query on both the pre-existing APM data and warehouse data by using custom attributes and events. New Relic Insights' intuitive dashboards provide in-depth visibility into the entire shipment lifecycle allowing us to make smarter business decisions."
- Roger Hoffmann, VP of Technology Operations at Nordstromrack.com | HauteLook

Online Resources

  • Learn how customers have responded to New Relic Insights by reading the blog here
  • Don't miss the videos featuring customers Envato, HauteLook and Quizlet.
  • Read Forrester Research's report, "Introducing Software Analytics, A Key Business Technology Solution," by John Rakowski, which spotlights New Relic Insights as aiming to help "technology management professionals ensure that software delivers customer value."
  • Discover more about the Software Analytics category with the paper, "Learn Why Your Software Should Rely on Software Analytics," by The Big Data Group, an independent market research firm.
  • Read the market research here by Julie Craig of Enterprise Management Associates, "New Relic Unveils New Relic Insights: Software Analytics for Business Insight," that reports New Relic Insights is positioned to be a more flexible and real-time alternative to standard business intelligence models.

About New Relic
New Relic is a software analytics company that makes sense of billions of data points about millions of applications in real time. Our comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in your environment. We have over 200,000 users that utilize our cloud solution to analyze more than 200 billion data points per day across more than three million applications. When your brand and customer experience depend on the performance of modern software, New Relic provides insight into your overall environment. Learn more at http://newrelic.com.

Social Media Links: Facebook | Twitter | YouTube | LinkedIn

New Relic is a registered trademark of New Relic, Inc.
All product and company names herein may be trademarks of their registered owners.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2636164

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@CloudExpo Stories
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
"We help companies that are using a lot of Software as a Service. We help companies manage and gain visibility into what people are using inside the company and decide to secure them or use standards to lock down or to embrace the adoption of SaaS inside the company," explained Scott Kriz, Co-founder and CEO of Bitium, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
15th Cloud Expo, which took place Nov. 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, expanded the conference content of @ThingsExpo, Big Data Expo, and DevOps Summit to include two developer events. IBM held a Bluemix Developer Playground on November 5 and ElasticBox held a Hackathon on November 6. Both events took place on the expo floor. The Bluemix Developer Playground, for developers of all levels, highlighted the ease of use of Bluemix, its services and functionalit...
Some developers believe that monitoring is a function of the operations team. Some operations teams firmly believe that monitoring the systems they maintain is sufficient to run the business successfully. Most of them are wrong. The complexity of today's applications have gone far and beyond the capabilities of "traditional" system-level monitoring tools and approaches and requires much broader knowledge of business and applications as a whole. The goal of DevOps is to connect all aspects of app...
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...
SAP is delivering break-through innovation combined with fantastic user experience powered by the market-leading in-memory technology, SAP HANA. In his General Session at 15th Cloud Expo, Thorsten Leiduck, VP ISVs & Digital Commerce, SAP, discussed how SAP and partners provide cloud and hybrid cloud solutions as well as real-time Big Data offerings that help companies of all sizes and industries run better. SAP launched an application challenge to award the most innovative SAP HANA and SAP HANA...
Want to enable self-service provisioning of application environments in minutes that mirror production? Can you automatically provide rich data with code-level detail back to the developers when issues occur in production? In his session at DevOps Summit, David Tesar, Microsoft Technical Evangelist on Microsoft Azure and DevOps, will discuss how to accomplish this and more utilizing technologies such as Microsoft Azure, Visual Studio online, and Application Insights in this demo-heavy session.
When an enterprise builds a hybrid IaaS cloud connecting its data center to one or more public clouds, security is often a major topic along with the other challenges involved. Security is closely intertwined with the networking choices made for the hybrid cloud. Traditional networking approaches for building a hybrid cloud try to kludge together the enterprise infrastructure with the public cloud. Consequently this approach requires risky, deep "surgery" including changes to firewalls, subnets...
DevOps is all about agility. However, you don't want to be on a high-speed bus to nowhere. The right DevOps approach controls velocity with a tight feedback loop that not only consists of operational data but also incorporates business context. With a business context in the decision making, the right business priorities are incorporated, which results in a higher value creation. In his session at DevOps Summit, Todd Rader, Solutions Architect at AppDynamics, discussed key monitoring techniques...
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water,...
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, a...
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happe...
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series dat...
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and asse...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
SYS-CON Media announced that Centrify, a provider of unified identity management across cloud, mobile and data center environments that delivers single sign-on (SSO) for users and a simplified identity infrastructure for IT, has launched an ad campaign on Cloud Computing Journal. The ads focus on security: how an organization can successfully control privilege for all of the organization’s identities to mitigate identity-related risk without slowing down the business, and how Centrify provides ...
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrateg...
"SAP had made a big transition into the cloud as we believe it has significant value for our customers, drives innovation and is easy to consume. When you look at the SAP portfolio, SAP HANA is the underlying platform and it powers all of our platforms and all of our analytics," explained Thorsten Leiduck, VP ISVs & Digital Commerce at SAP, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, described an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device exp...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps,...