Welcome!

Cloud Expo Authors: Pat Romanski, Elizabeth White, Liz McMillan, Kira Makagon, Sematext Blog

News Feed Item

New Relic Announces General Availability of Real-Time Analytics Platform New Relic Insights

New Cloud-Based Offering in Use by Thousands of Organizations, Enables Them to Easily and Quickly Answer Important Business Questions; Now Also Available via Mobile App for iPhone

SAN FRANCISCO, CA -- (Marketwired) -- 07/10/14 -- Software analytics company New Relic today announced the general availability of New Relic Insights, a real-time analytics platform that collects, stores and presents valuable data directly from organizations' software, and transforms the data into insights about their customers, applications and the business. Delivered as a cloud-based, software-as-a-service (SaaS) offering built atop New Relic's custom-built Big Data database platform, New Relic Insights empowers application developers, IT operations and business users alike to make ad hoc and iterative queries across trillions of data points and metrics and get answers in milliseconds. In addition, New Relic is offering a new companion iOS mobile app to give customers continuous access to data insights on the go.

Since its release as a public beta in March, more than 6,000 New Relic customers have used New Relic Insights, spanning industries including ecommerce, manufacturing, insurance, education, entertainment, real estate, healthcare and publishing. With general availability, companies of all sizes and across industries will now be able to purchase and use New Relic Insights to address questions about their software performance, their customers' behaviors and their businesses.

Customer Highlights - How New Relic Insights Produces Data-Driven Business Decisions

Nordstromrack.com | HauteLook, an integrated e-commerce destination that offers limited-time sale events featuring top fashion and lifestyle brands, used New Relic Insights to streamline the operations for their state-of-the-art fulfillment center that ships the tens of thousands of orders they receive per day. Over a five-week period, they were able to reduce downtime hours by more than 80 percent with the data they receive from New Relic Insights.

Envato, a digital marketplace for creative assets and online educational courses with more than 4 million users, used New Relic Insights to effectively manage the crisis created by the recent Heartbleed security bug, which resulted in a mandate that all of their users reset their passwords. Within five minutes, they set up a New Relic Insights dashboard to determine the status of the project, down to individual users. New Relic Insights served as the backbone of the project, with no programming work required.

Quizlet, a leading digital study brand for U.S. students and a top-100 Web site with more than 20 million unique visitors per month, used New Relic Insights to evaluate data from multiple areas of their business. Using actionable intelligence gleaned from Insights, Quizlet has boosted its conversion rates, improved how it works with its content-distribution network provider, and adjusted its user interface to more closely mirror customer usage. They now review the revenue streams for each app, even down to the individual pages. Quizlet also uses New Relic Insights to analyze user behavior on their multi-lingual, text-to-voice lessons to make their apps more engaging for customers.

New Relic Insights Beta Program Highlights

  • More than 6,000 New Relic customers participated
  • The median query time was 9 milliseconds across trillions of data points
  • There were approximately 250,000 queries during the beta

New Mobile App For New Relic Insights

To give customers a way to keep an eye on those key metrics, New Relic has also released a free iOS app to enable customers to:

  • Track all the dashboards that have been created
  • Access key dashboards through favorites
  • Search through all the dashboards to find the right one
  • Mark dashboards as favorites to find them quickly
  • Easily switch between different accounts

Supporting Quotes

"We had a sense that New Relic Insights could have a broad impact, but it has been amazing to see our customers in action. They have shown us that New Relic Insights helps them enhance their products, optimize their marketing efforts, better their customer support and even increase productivity in manufacturing. This is an exciting beginning for our customers as they learn how to use real time querying to make data-driven business and IT decisions." - Lew Cirne, Founder and CEO, New Relic

"The most powerful thing about New Relic Insights is that you don't have to custom-instrument anything. The data's already there, so you can ask questions about it after the fact. We've come to rely on New Relic Insights so much that we've basically stopped using all of our other analytics tools." -Andrew Sutherland, Founder and CTO, Quizlet

"New Relic Insights is critical to our day-to-day operations. In less than two days, both technical and non-technical employees were able to start using NRQL to query on both the pre-existing APM data and warehouse data by using custom attributes and events. New Relic Insights' intuitive dashboards provide in-depth visibility into the entire shipment lifecycle allowing us to make smarter business decisions."
- Roger Hoffmann, VP of Technology Operations at Nordstromrack.com | HauteLook

Online Resources

  • Learn how customers have responded to New Relic Insights by reading the blog here
  • Don't miss the videos featuring customers Envato, HauteLook and Quizlet.
  • Read Forrester Research's report, "Introducing Software Analytics, A Key Business Technology Solution," by John Rakowski, which spotlights New Relic Insights as aiming to help "technology management professionals ensure that software delivers customer value."
  • Discover more about the Software Analytics category with the paper, "Learn Why Your Software Should Rely on Software Analytics," by The Big Data Group, an independent market research firm.
  • Read the market research here by Julie Craig of Enterprise Management Associates, "New Relic Unveils New Relic Insights: Software Analytics for Business Insight," that reports New Relic Insights is positioned to be a more flexible and real-time alternative to standard business intelligence models.

About New Relic
New Relic is a software analytics company that makes sense of billions of data points about millions of applications in real time. Our comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in your environment. We have over 200,000 users that utilize our cloud solution to analyze more than 200 billion data points per day across more than three million applications. When your brand and customer experience depend on the performance of modern software, New Relic provides insight into your overall environment. Learn more at http://newrelic.com.

Social Media Links: Facebook | Twitter | YouTube | LinkedIn

New Relic is a registered trademark of New Relic, Inc.
All product and company names herein may be trademarks of their registered owners.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2636164

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@CloudExpo Stories
In her General Session at 15th Cloud Expo, Anne Plese, Senior Consultant, Cloud Product Marketing, at Verizon Enterprise, focused on finding the right mix of renting vs. buying Oracle capacity to scale to meet business demands, and offer validated Oracle database TCO models for Oracle development and testing environments. Anne Plese is a marketing and technology enthusiast/realist with over 19+ years in high tech. At Verizon Enterprise, she focuses on driving growth for the Verizon Cloud platfo...
Between the compelling mockups and specs produced by your analysts and designers, and the resulting application built by your developers, there is a gulf where projects fail, costs spiral out of control, and applications fall short of requirements. In his session at DevOps Summit, Charles Kendrick, CTO and Chief Architect at Isomorphic Software, will present a new approach where business and development users collaborate – each using tools appropriate to their goals and expertise – to build mo...
There is no doubt that Big Data is here and getting bigger every day. Building a Big Data infrastructure today is no easy task. There are an enormous number of choices for database engines and technologies. To make things even more challenging, requirements are getting more sophisticated, and the standard paradigm of supporting historical analytics queries is often just one facet of what is needed. As Big Data growth continues, organizations are demanding real-time access to data, allowing immed...
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using ...
15th Cloud Expo, which took place Nov. 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, expanded the conference content of @ThingsExpo, Big Data Expo, and DevOps Summit to include two developer events. IBM held a Bluemix Developer Playground on November 5 and ElasticBox held a Hackathon on November 6. Both events took place on the expo floor. The Bluemix Developer Playground, for developers of all levels, highlighted the ease of use of Bluemix, its services and functionalit...
"For the past 4 years we have been working mainly to export. For the last 3 or 4 years the main market was Russia. In the past year we have been working to expand our footprint in Europe and the United States," explained Andris Gailitis, CEO of DEAC, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"ElasticBox is an enterprise company that makes it very easy for developers and IT ops to collaborate to develop, build and deploy applications on any cloud - private, public or hybrid," stated Monish Sharma, VP of Customer Success at ElasticBox, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, ...
At 15th Cloud Expo, Shrikant Pattathil, Executive Vice President at Harbinger Systems, demos a video delivery platform that helps you do interactive videos. He discusses how Harbinger is accomplishing it in the cloud world, the problems they faced and the choices they made to get around these problems.
“DevOps is really about the business. The business is under pressure today, competitively in the marketplace to respond to the expectations of the customer. The business is driving IT and the problem is that IT isn't responding fast enough," explained Mark Levy, Senior Product Marketing Manager at Serena Software, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
“The year of the cloud – we have no idea when it's really happening but we think it's happening now. For those technology providers like Zentera that are helping enterprises move to the cloud - it's been fun to watch," noted Mike Loftus, VP Product Management and Marketing at Zentera Systems, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Want to enable self-service provisioning of application environments in minutes that mirror production? Can you automatically provide rich data with code-level detail back to the developers when issues occur in production? In his session at DevOps Summit, David Tesar, Microsoft Technical Evangelist on Microsoft Azure and DevOps, will discuss how to accomplish this and more utilizing technologies such as Microsoft Azure, Visual Studio online, and Application Insights in this demo-heavy session.
Entuity®, a provider of enterprise-class network management solutions, today announced that it solidifies its position as a market leader through global enterprise customer acquisitions and a refined channel strategy. In 2014, Entuity increased new license revenues in EMEA by over 75 percent, and LATAM by over 125 percent as customers embraced Entuity for its highly automated solution and unified architecture. Entuity’s refined channel strategy focuses on even deeper strategic alignment with ke...
We are all here because we are sold on the transformative promise of The Cloud. But what good is all of this ephemeral, on-demand infrastructure if your usage doesn't actually improve the agility and speed of your business? How must Operations adapt in order to avoid stifling your Cloud initiative? In his session at DevOps Summit, Damon Edwards, co-founder and managing partner of the DTO Solutions, will highlight the successful organizational, process, and tooling patterns of high-performing c...
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world.
“We help people build clusters, in the classical sense of the cluster. We help people put a full stack on top of every single one of those machines. We do the full bare metal install," explained Greg Bruno, Vice President of Engineering and co-founder of StackIQ, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.