Welcome!

@CloudExpo Authors: Christoph Schell, Yeshim Deniz, Matt Brickey, Elizabeth White, Pat Romanski

Related Topics: Containers Expo Blog, Java IoT, Microservices Expo, Linux Containers, Log Management, @CloudExpo, SDN Journal

Containers Expo Blog: Article

Drilling into Network Disruptions

HP network management heightens performance while reducing total costs for Nordic telco TDC

When Swedish communications services provider TDC needed network infrastructure improvements from their disparate networks across several Nordic countries, they needed both simplicity in execution and agility in performance.

Our next innovation case study interview therefore highlights how TDC in Stockholm found ways to better determine root causes to any network disruption, and conduct deep inspection of the traffic to best manage their service-level agreements (SLAs).

BriefingsDirect had an opportunity to learn first-hand how over 50,000 devices can be monitored and managed across a state-of-the-art network when we interviewed Lars Niklasson, the Senior Consultant at TDC. The discussion, at the HP Discover conference in Barcelona, is moderated by me, Dana Gardner, Principal Analyst at Interarbor Solutions.

Here are some excerpts:

Gardner: You have a number of main businesses in your organization. There’s TDC Solutions and mobile. There’s even television and some other hosting. Explain for us how large your organization is.

Niklasson: TDC is an operator in the Nordic region, where we have a network covering Norway, Sweden, Finland, and Denmark. In Sweden, we’re also an integrator and have a quite big consultant role in Sweden. In Sweden we’re around 800 people, and the whole TDC group is almost 10,000 people.

Niklasson

Gardner: So it’s obviously a very significant network to support this business and deliver the telecommunication services. Maybe you could define your network for us.

Niklasson: It's quite big, over 50,000 devices, and everything is monitored of course. It’s a state-of-the-art network.

Gardner: When you have so many devices to track, so many types of layers of activity and levels of network operations, how do you approach keeping track of that and making sure that you’re not only performing well, but performing efficiently?

Niklasson: Many years ago, we implemented HP Network Node Manager (NNM) and we have several network operating centers in all countries using NNM. When HP released different smart plug-ins, we started to implement those too for the different areas that they support, such as quality assurance, traffic, and so on.

Gardner: So you’ve been using HP for your network management and HP Network Management Center for some time, and it has of course evolved over the years. What are some of the chief attributes that you like or requirements that you have for network operations, and why has the HP product been so strong for you?

Quick and easy

Niklasson: One thing is that it has to be quick and easy to manage. We have lots of changes all the time, especially in Sweden, when a customer comes. And in Sweden, we’re monitoring end customers’ networks.

It's also very important to be able to integrate it with the other systems that we have. So we can, for example, tell which service-level agreement (SLA) a particular device has and things like that. NNM makes this quite efficient.

Gardner: One of the things that I’ve heard people struggle with is the amount of data that’s generated from networks that then they need to be able to sift through and discover anomalies. Is there something about visualization or other ways of digesting so much data that appeals to you?

Niklasson: NNM is quite good at finding the root cause. You don’t get very many incidents when something happens. If I look back at other products and older versions, there were lots and lots of incidents and alarms. Now, I find it quite easy to manage and configure NNM so it's monitoring the correct things and listening to the correct traps and so on.

Gardner: TDC uses network management capabilities and also sells it. They also provide it with their telecom services. How have you experienced the use in the field? Do any of your customers also manage their own networks and how has this been for your consumers of network services?

Niklasson: We’re also an HP partner in selling NNM to end customers. Part of my work is helping customers implement this in their own environment. Sometimes a customer doesn’t want to do that. They buy the service from us, and we monitor the network. It’s for different reasons. One could be security, and they don’t allow us to access the network remotely. They prefer to have it in-house, and I help them with these projects.

Now, I find it quite easy to manage and configure NNM so it's monitoring the correct things and listening to the correct traps.

Gardner: Lars, looking to the future, are there any particular types of technology improvements that you would like to see or have you heard about some of the roadmaps that HP has for the whole Network Management Center Suite? What interests you in terms of what's next?

Niklasson: I would say two things. One is the application visibility in the network, where we can have some of that with traffic that’s cleaner, but it's still NetFlow-based. So I’m interested in seeing more deep inspection of the traffic and also more virtualization of the virtual environments that we have.

You may also be interested in:

More Stories By Dana Gardner

At Interarbor Solutions, we create the analysis and in-depth podcasts on enterprise software and cloud trends that help fuel the social media revolution. As a veteran IT analyst, Dana Gardner moderates discussions and interviews get to the meat of the hottest technology topics. We define and forecast the business productivity effects of enterprise infrastructure, SOA and cloud advances. Our social media vehicles become conversational platforms, powerfully distributed via the BriefingsDirect Network of online media partners like ZDNet and IT-Director.com. As founder and principal analyst at Interarbor Solutions, Dana Gardner created BriefingsDirect to give online readers and listeners in-depth and direct access to the brightest thought leaders on IT. Our twice-monthly BriefingsDirect Analyst Insights Edition podcasts examine the latest IT news with a panel of analysts and guests. Our sponsored discussions provide a unique, deep-dive focus on specific industry problems and the latest solutions. This podcast equivalent of an analyst briefing session -- made available as a podcast/transcript/blog to any interested viewer and search engine seeker -- breaks the mold on closed knowledge. These informational podcasts jump-start conversational evangelism, drive traffic to lead generation campaigns, and produce strong SEO returns. Interarbor Solutions provides fresh and creative thinking on IT, SOA, cloud and social media strategies based on the power of thoughtful content, made freely and easily available to proactive seekers of insights and information. As a result, marketers and branding professionals can communicate inexpensively with self-qualifiying readers/listeners in discreet market segments. BriefingsDirect podcasts hosted by Dana Gardner: Full turnkey planning, moderatiing, producing, hosting, and distribution via blogs and IT media partners of essential IT knowledge and understanding.

@CloudExpo Stories
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
As enterprise cloud becomes the norm, businesses and government programs must address compounded regulatory compliance related to data privacy and information protection. The most recent, Controlled Unclassified Information and the EU’s GDPR have board level implications and companies still struggle with demonstrating due diligence. Developers and DevOps leaders, as part of the pre-planning process and the associated supply chain, could benefit from updating their code libraries and design by in...
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
"Peak 10 is a hybrid infrastructure provider across the nation. We are in the thick of things when it comes to hybrid IT," explained Michael Fuhrman, Chief Technology Officer at Peak 10, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We were founded in 2003 and the way we were founded was about good backup and good disaster recovery for our clients, and for the last 20 years we've been pretty consistent with that," noted Marc Malafronte, Territory Manager at StorageCraft, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
"We are focused on SAP running in the clouds, to make this super easy because we believe in the tremendous value of those powerful worlds - SAP and the cloud," explained Frank Stienhans, CTO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"The Striim platform is a full end-to-end streaming integration and analytics platform that is middleware that covers a lot of different use cases," explained Steve Wilkes, Founder and CTO at Striim, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are still a relatively small software house and we are focusing on certain industries like FinTech, med tech, energy and utilities. We help our customers with their digital transformation," noted Piotr Stawinski, Founder and CEO of EARP Integration, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"DivvyCloud as a company set out to help customers automate solutions to the most common cloud problems," noted Jeremy Snyder, VP of Business Development at DivvyCloud, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex ...
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
"We focus on SAP workloads because they are among the most powerful but somewhat challenging workloads out there to take into public cloud," explained Swen Conrad, CEO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"MobiDev is a Ukraine-based software development company. We do mobile development, and we're specialists in that. But we do full stack software development for entrepreneurs, for emerging companies, and for enterprise ventures," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We've been engaging with a lot of customers including Panasonic, we've been involved with Cisco and now we're working with the U.S. government - the Department of Homeland Security," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"Cloud computing is certainly changing how people consume storage, how they use it, and what they use it for. It's also making people rethink how they architect their environment," stated Brad Winett, Senior Technologist for DDN Storage, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.