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Research and Markets: Global SaaS-based CRM Software Market 2014-2018: Key Vendors are Aplicor, Microsoft, Oracle, Salesforce.com and SugarCRM

Research and Markets (http://www.researchandmarkets.com/research/nzmqbc/global_saasbased) has announced the addition of the "Global SaaS-based CRM Software Market 2014-2018" report to their offering.

SaaS-based CRM describes the shift in CRM and other business systems that currently use the internet to provide online access to hosted business software.

The growth of the Global SaaS-based CRM Software market has increased rapidly and succeeded in transforming the deployment of CRM applications from a capital expenditure model to a pay-per-use subscription arrangement, where CRM software is remotely hosted and offered to end-users on demand through internet browsers or mobile devices.

SaaS-based CRM systems relieve enterprises from unplanned maintenance, new security threats, frequent software updates, continuous trouble-shooting, growing storage requirements, and other technical impediments that inhibit the growth of the business.

The analysts forecast the Global SaaS-based CRM Software market will grow at a CAGR of 20.83 percent over the period 2013-2018.

Key Topics Covered:

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

04. Market Research Methodology

05. Introduction

06. Market Landscape

07. CRM Applications

08. Geographical Segmentation

09. Key Leading Countries

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Trends and their Impact

17. Vendor Landscape

18. Key Vendor Analysis

19. Other Reports in this Series

Companies Mentioned:

  • Aplicor LLC
  • Microsoft Corp.
  • Oracle Corp.
  • Salesforce.com Inc.
  • SugarCRM
  • IBM Corp.
  • LongJump CRM
  • NetSuite Inc.
  • SAP AG
  • ZohoCRM Inc.

For more information visit http://www.researchandmarkets.com/research/nzmqbc/global_saasbased

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