Welcome!

@CloudExpo Authors: Elizabeth White, Tim Hinds, Robert Reeves, Pat Romanski, SmartBear Blog

Related Topics: @ThingsExpo, Java IoT, Linux Containers, Agile Computing, @CloudExpo, @BigDataExpo

@ThingsExpo: Article

Internet of Things: M2M and Big Data: Rise of the Machines

Don’t Worry – It’s a Good Thing!

Science fiction films abound that warn of machines taking control and wreaking havoc on the human race. "2001: A Space Odyssey," "War Games" and "I, Robot" are just a few of the titles that propose what might happen if we hand too much power over to intelligent, interconnected machines.

Decades after the first cautionary tale, the world's machines are more intelligent and more interconnected than even science fiction authors could have predicted. Machine to Machine (M2M) communication and the mobile revolution have led to the phenomenon of Big Data, an influx of structured and unstructured data at volumes and velocities never before heard of. The insightful analysis of all that data is proving to be a blessing to humanity, not the threat that many feared. M2M and Big Data Analytics can help reduce costs and create competitive advantage for a wide variety of businesses.

What Is M2M?
M2M refers to systems and technologies that make it possible for networked devices to exchange information and perform actions on their own, without (or with minimal) human intervention. Gathering sensor data from devices, analyzing it and using it to exercise more intelligent control can drive better outcomes. Everyday examples include:

Smart meters, coupled with predictive analytics, enable utility companies to predict demand patterns, automatically adjust to meet peak demand and avoid over-production when demand is low.

Remote medical sensors can monitor patients, remind them if they've forgotten their medications and alert doctors when intervention might be needed.

Smart buildings have sensors that can analyze environmental data to save energy and improve safety.

Traffic data from networked sensors can be analyzed to predict shifts in traffic patterns. Using this information to control traffic signals can actually prevent traffic jams, not just ease them.

Automated systems like GM's OnStar can alert emergency services when accidents occur, even when the humans involved aren't able to help themselves.

How M2M Came to Be
M2M didn't arrive on the scene overnight; as with anything else, it followed an evolutionary process. Back in the 1980s, Supervisory Control And Data Acquisition (SCADA) systems were introduced to enhance controls for electricity generation, transmission and distribution, and to improve monitoring and control for traffic and transportation systems. In the '90s, Wireless Sensor Networks were introduced to improve monitoring and control in many manufacturing and industrial systems. Wireless made it easier to monitor and control a broader range of devices but only supported limited, short-range connections.

When data modules were introduced in the mid-1990s and early 2000s that could communicate via cellular networks, a major leap forward occurred. These systems were used first to connect point of sale (POS) terminals, vehicle sensors and other remote monitoring and tracking systems, and then were further extended to automatic meter reading, security, elevator control, fleet management, vending and telemedicine.

M2M communication and applications have really exploded in diversity and number since the introduction of the Internet as a backbone for communication. Three major factors have combined to accelerate the recent growth in M2M:

  1. More data from more devices can be combined and analyzed more quickly due to advances in tools and technologies for big data analysis and predictive analytics. This enables machine-driven actions based on anticipated conditions - not just faster reaction times.
  2. The "everywhereness" of broadband networks, wireless and Internet has given rise to the Internet of Things (IoT) and has made it easier and cheaper than ever to connect devices. Assign an IP address to a device with Internet access and you can communicate with it anywhere in the world.
  3. Cheaper and smaller sensors, memory and processing power mean that more devices can be networked, and the devices themselves can be smarter.

M2M Now and in the Future
Gartner Inc. estimates that there are currently just under 30 billion connected devices and projects $309 billion in additional revenue for product and service suppliers by 2020 due to IoT. They also predict $1.9 trillion in total economic impact from improved productivity and cost savings, among other factors.

As an example of IoT's impact, Gartner turns its attention to data centers. The analyst firm predicts that IoT product and service suppliers will generate revenue exceeding $300 billion, mostly in services, by 2020.

How M2M Is Being Applied
With virtually every industry impacted, M2M's technology solutions applications are startling in their breadth and diversity. Machina Research points to benefits as varied as reduced energy costs, improved safety and security, and increased efficiency and faster response times for emergency services and national defense. Here are some examples:

In terms of how far along companies in key verticals are in implementing M2M initiatives, another recent study by Techpro Research offers some insight. Energy, IT and automotive top the list in current implementations, or plans to implement in the next 12 months, followed by Healthcare, Facility Management, Manufacturing and Retail.

M2M Success in the Marketplace
If businesses do thoughtful planning around how to use M2M to achieve their goals, opportunities to boost revenues, cut costs and more effectively serve customers are tremendous. A few recent examples include:

Retail - Nestlé Nespresso SA has equipped its coffee machines used in restaurants, hotels, offices and luxury retail boutiques to transmit operational and performance data from each machine to a cloud platform for tracking and analysis. The system tracks descaling and other maintenance procedures and alerts technical staff if servicing is required. The applications can also be used to remotely adjust water temperature and pressure. The system helps ensure that machines are maintained in excellent condition, that they produce the highest-quality coffee, cup after cup, and that customers are well supplied with their coffee of choice.

Transportation - The automotive industry and the U.S. Federal Government are embracing M2M. The US Department of Transportation recently conducted research that suggests that Vehicle to Vehicle (V2V) technology could prevent the majority of crashes involving two or more vehicles. Sensors can monitor speed and location of nearby vehicles, analyze risks and either warn drivers (near term) or take action on their own (longer term) to avoid accidents. The research could lead to a mandate to use V2V in the future.

Healthcare - Partnering with the University Teaching Hospitals of Grenoble and Toulouse, France Telecom R&D launched a project called "Gluconet" for managing diabetic patients remotely. A special instrument is used to periodically read patient glycemia data. This information gets transmitted automatically to the management center via mobile devices. The doctors can access the information over the Internet. Based on the analysis, doctors send medical advice to patients via SMS or voice messaging. The key advantage here is that both patients and doctors are alerted of any complications well before they become life-threatening.

Consumer - Lexmark, a provider of printing and imaging products, software, solutions and services, deployed M2M for more effective customer servicing. Lexmark uses M2M to collect data from millions of printers. The company analyzes the data to streamline its products to serve customers better, increase revenues and reduce operational costs.

Facilities Management - Commercial real estate services firm Jones Lang LaSalle (JLL) deployed an M2M system called IntelliCommand to collect data from building systems for security and protection against heating, cooling or fire incidents. Information collected by remote sensors is transmitted to a cloud-hosted system for in-depth analysis. When sensors collect data that strays outside of established parameters, alarms are relayed to a control center to alert managers. JLL's pilot installation with four sites enabled clients to cut costs by 15-20 percent. The real estate giant is now extending its deployment to 76 buildings.

How to Begin the Process
M2M possibilities for some organizations are self-evident. An equipment manufacturer might see an opportunity to leverage machine data to provide better service and build loyalty. Another might see an opportunity to add value that can be monetized. Some companies might find themselves threatened by competitors who have already started using M2M to gain advantage. But it's not so cut and dried for some businesses. The "M2M Opportunity Matrix" shown here offers some structure that can be used to think about M2M and identify opportunities that can improve business performance.

Listed across the top of the Matrix are possible business objectives. This isn't an exhaustive list, but you could do a lot of good for your business by finding ways to reduce cost, increase revenue or add value.

Options related to data sources are listed down the left side. Your organization might already have a large database of information that's coming in from POS systems or manufacturing control systems or some other source - Data In-Hand. But maybe you haven't figured out what to do with the information yet. There might be additional data that you could be collecting from existing "sensors" - New Data from Existing Sources. Or there might be new data that you could access with new sensors, or by sourcing from outside your company - New Data from New Sources. Probably, the data you already have in hand is going to be the easiest to tap into to achieve business objectives. But some opportunities might be so valuable that it's worth deploying new sensors to gather new data.

There's a potential M2M opportunity at the juncture of each business objective and data source. So, do some brainstorming. Start the process by thinking of how to leverage different data sources to achieve various business objectives. It can go in a lot of directions from there.

Alternatively, an experienced data consultant can help you look objectively at your situation and help you to identify low-hanging fruit or the really game-changing opportunities that could deliver more transformative results. There are a lot of right answers. The best thing is to get started.

Making the Most of M2M
It turns out that, so far at least, all those cautionary tales about intelligent machines have proven untrue. In fact, interconnected machines and the data they generate are improving the ways we live and do business. Smarter systems that don't need to rely on slower human input and that can more quickly adapt as needed are the upshot of M2M. Even now we are seeing incredible innovations like remote glucose monitoring, more efficient printing and safer buildings. And that's only the beginning. At the risk of imitating sci fi writers who were a bit off-base, we hesitate to predict what other life-enhancing technologies powered by M2M are on the horizon.

You, meanwhile, should not hesitate to take part in the M2M revolution. If you wait for someone else to figure out how to best leverage M2M, you are likely to lose market share or lose the opportunity altogether. It may seem overwhelming to know where to start; if that's the case, work with a data consultant who can help create a plan. Don't let the intelligent machines outsmart you.

More Stories By Sam Ganga

Sam Ganga is President of Global Mobility Services at DMI and also serves as the company’s Mobile Innovations Officer. He is responsible for Global Mobility Services at DMI, overseeing managed services growth across government and commercial accounts. Specifically, he oversees the Cloud-Based Managed Services, Managed Mobility Services and Government Mobility Services divisions. Sam’s group focuses on providing managed services through DMI’s Data Center, using secure management of mobile devices, applications and data, while reducing risk and complexity for customers.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
The IoT has the potential to create a renaissance of manufacturing in the US and elsewhere. In his session at 18th Cloud Expo, Florent Solt, CTO and chief architect of Netvibes, will discuss how the expected exponential increase in the amount of data that will be processed, transported, stored, and accessed means there will be a huge demand for smart technologies to deliver it. Florent Solt is the CTO and chief architect of Netvibes. Prior to joining Netvibes in 2007, he co-founded Rift Technol...
Struggling to keep up with increasing application demand? Learn how Platform as a Service (PaaS) can streamline application development processes and make resource management easy.
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
See storage differently! Storage performance problems have only gotten worse and harder to solve as applications have become largely virtualized and moved to a cloud-based infrastructure. Storage performance in a virtualized environment is not just about IOPS, it is about how well that potential performance is guaranteed to individual VMs for these apps as the number of VMs keep going up real time. In his session at 18th Cloud Expo, Dhiraj Sehgal, in product and marketing at Tintri, will discu...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified – now it's a component-based well-performing framework. This immersive one-day workshop at 18th Cloud Expo, led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and the product company SuranceBay, will provide you with everything you wanted to know about Angular 2.
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
Peak 10, Inc., has announced the implementation of IT service management, a business process alignment initiative based on the widely adopted Information Technology Infrastructure Library (ITIL) framework. The implementation of IT service management enhances Peak 10’s current service-minded approach to IT delivery by propelling the company to deliver higher levels of personalized and prompt service. The majority of Peak 10’s operations employees have been trained and certified in the ITIL frame...
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...