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How to Move Your Business to the Cloud | @CloudExpo #Cloud

Making the jump to cloud-based business software

Consumers and businesses want the software they use to be easily accessible no matter the time, place, or device they are accessing on. According to Google Trends, web users across the world have been searching less frequently for the terms “CRM” and “customer relationship management” over the past 12 years. In that same time frame, however, there have been notable rises in the amount of searches for “customer service” and “cloud computing.”

Coincidence? Probably not. Both consumers and businesses still care deeply about maintaining and enhancing their two-way relationship. It’s the nature of this relationship has changed. As a consumer, would you prefer Microsoft Word or Google Docs? What about Sticky Notes on Windows or Evernote? For businesses who want to focus on their relationship with their customers, Microsoft Dynamics CRM or Netsuite CRM?

The difference in trends is clear. Cloud-based software is on the rise while software still not associated with cloud-based service is on the decline. It doesn’t matter that both Microsoft Dynamics CRM and Microsoft Word are both available on the Cloud–they lost their primacy in the search engine-based digital marketplace

Traditional Brick and Mortar businesses must adapt to this trend for all of their software needs. Here is a list of essential cloud-based software solutions for your business:

Communication

    Gmail : While this one may be obvious, it’s still startling just how many companies still use Microsoft Outlook and its web-based variant for communication. With Gmail, businesses can have their own personalized emails with their domain names.

    Slack : Consider switching all internal communication to Slack. It’s been dubbed as the solution to email. It’s interactive, fun-to-use, and most importantly, extremely efficient.

CRM Software

    Netsuite CRM: The industry’s first and only Software-as-a-Service (SaaS) offering. Integrate your entire sales and customer relationship process. This is an optimal solution for small to mid-sized businesses.

    Salesforce.com : For bigger businesses and multi-national corporations Salesforce is the industry leader. Its offerings, level of customer service, and pricing are all excellent.

Note taking

    Evernote : More expansive than a traditional note taking application, Evernote is flexible enough to enable you to write longer office-wide memos or keep your own personal to-do list.

    Google Keep : Google’s version of a note-taking software is as simple as it gets. Simply create different lists depending on category and check them off when you’re completed. The only limitation so far is that Google hasn’t made an app for iOS (third-party software is available); otherwise, jot down your notes and your lists and never look back.

Conclusion
Cloud-based software for your business is not a future trend waiting to happen. It is the driving force of successful business today. Switching from the status quo might cause some hiccups along the way but in the end it’ll be worth it.

More Stories By Harry Trott

Harry Trott is an IT consultant from Perth, WA. He is currently working on a long term project in Bangalore, India. Harry has over 7 years of work experience on cloud and networking based projects. He is also working on a SaaS based startup which is currently in stealth mode.

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