Welcome!

@CloudExpo Authors: Liz McMillan, Pat Romanski, Elizabeth White, Yeshim Deniz, Zakia Bouachraoui

Related Topics: @CloudExpo, Java IoT, @DXWorldExpo

@CloudExpo: Article

Business Continuity and the Cloud | @CloudExpo #Cloud #Microservices

Cloud technology is a tool. Like any tool, it can do many useful things to help you achieve a purpose

The Microwave Culture - Business Continuity and the Cloud

We live in a microwave culture. I use this phrase often when discussing business needs with clients, especially in the context of leveraging technology to address those needs. Sometimes I will get a puzzled look, other times I will get some head nods in agreement and understanding. When I use this phrase, I'm talking about how the microwave has affected our culture from an end-user expectation perspective. There is an expectation of getting what I want when I want it, and an immediacy built into that expectation. The microwave turned hours into minutes, and minutes into seconds. There tends to be very little patience for waiting for something, whether it be food, service, or technology. When discussing business needs and the underlying technologies supporting those needs, end-user expectations and perceptions must be taken into account.

One area where these perceptions and expectations have an impact is when discussing Business Continuity Planning (BCP). Many end users have the expectation (valid or not) that any application and information they need access to is available all the time, no matter what the situation. Many business users have the expectation that just by leveraging the latest technologies, such as cloud, that the technology will make BCP happen automatically. Those that have read my blogs in the past know what I am going to say next.

No technology negates the need for good design and planning
Cloud technology is a tool. Like any tool, it can do many useful things to help you achieve a purpose. I can use a hammer to help build a house, but if I don't have plans and designs on what that house will look like, the hammer is not much use. Can cloud help in your BCP? Quite possibly. There are many features and capabilities available in cloud technologies that can be beneficial in BCP. Let's take a look at some of the features that could be leveraged depending on your BCP needs and goals.

Resiliency, handling small interruptions and failures
A common goal in BCP is that the system be resilient, which means it can vary based on your business requirements. A simplification from a business perspective would be, "I want my system to keep running if there are any small interruptions in the process flows." From a technology perspective, this could range from a transient network interruption, to the loss of any single piece of hardware with no or minimal interruption. Cloud infrastructure can help provide a platform for building a more resilient application. Public cloud providers can offer an easy way to have multiple instances of your system, even dispersing them geographically to allow for resilience to outages in certain areas. However, this resilience does not come automatically; your application needs to be designed to take advantage of the capability. Some of the design points to consider:

  • Statelessness - Designing services to be stateless can help leverage the horizontal scalability provided by cloud infrastructure. If any single server is interrupted, a single service call is all that fails. The next call will go to another available server.
  • Retry - Plan for small interruptions by building retry mechanisms into the service calls. This in combination with statelessness can increase your ability to leverage the resiliency provided by the cloud infrastructure.

Recovery, dealing with the larger failures
When you have large, catastrophic failures, resiliency will not be enough and disaster recovery plans need to kick in. In the past, disaster recovery sites could be an expensive cost of doing business, such as having a second site location that sits idle in case of a disaster. The classic scenario involved restoring backups to the disaster location and bringing it up and online. Public clouds provide a much more cost effective alternative. With the ability to spin up new instances at any location quickly, and only being charged when they are activated, the cost factor of maintaining a disaster site drops dramatically. Depending on how quickly the business requirement is for recovery (as always, it's about the business, not the technology), one could even have a small, warm backup operating. Should a disaster happen, scale up the warm site and activate, again, providing significant cost savings during normal operation, but providing a quick disaster recovery should the need arise.

Is cloud the answer?
In the ever changing world of technology disruption and customer expectations, cloud can be a powerful tool to help deal with the microwave culture we now live in. Is it the right tool? In classic fashion, the answer is ‘it depends.' You need to identify what the business requirements are related to BCP, and perform the appropriate analysis to determine if the cloud is the right tool for your systems and applications. Everything is a tradeoff, and you need to determine what the right balance is based on your business, your customer needs and expectations, and determining the right tools to achieve the outcome desired.

This post is brought to you by The CIO Agenda.

KPMG LLP is a Delaware limited liability partnership and is the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. The KPMG name, logo and "cutting through complexity" are registered trademarks or trademarks of KPMG International. The views and opinions expressed herein are those of the authors and do not necessarily represent the views and opinions of KPMG LLP.

More Stories By Ed Featherston

Ed Featherston is VP, Principal Architect at Cloud Technology Partners. He brings 35 years of technology experience in designing, building, and implementing large complex solutions. He has significant expertise in systems integration, Internet/intranet, and cloud technologies. He has delivered projects in various industries, including financial services, pharmacy, government and retail.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


CloudEXPO Stories
DXWorldEXPO LLC announced today that ICOHOLDER named "Media Sponsor" of Miami Blockchain Event by FinTechEXPO. ICOHOLDER gives detailed information and help the community to invest in the trusty projects. Miami Blockchain Event by FinTechEXPO has opened its Call for Papers. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Miami Blockchain Event by FinTechEXPOalso offers sponsorship and exhibit opportunities.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on organizations of all sizes and in every line of business. Fintech is a constant battleground for this technology expanding trend and the lessons learned here can be applied anywhere. Digital transformation isn't going to go away and the need for greater understanding and skills around managing, guiding, and understanding the greater landscape of change is required for effective transformations.
Digital transformation is about embracing digital technologies into a company's culture to better connect with its customers, automate processes, create better tools, enter new markets, etc. Such a transformation requires continuous orchestration across teams and an environment based on open collaboration and daily experiments. In his session at 21st Cloud Expo, Alex Casalboni, Technical (Cloud) Evangelist at Cloud Academy, explored and discussed the most urgent unsolved challenges to achieve full cloud literacy in the enterprise world.
"We do one of the best file systems in the world. We learned how to deal with Big Data many years ago and we implemented this knowledge into our software," explained Jakub Ratajczak, Business Development Manager at MooseFS, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.