Welcome!

@CloudExpo Authors: Liz McMillan, Elizabeth White, Zakia Bouachraoui, Pat Romanski, Yeshim Deniz

Related Topics: @CloudExpo, Cloud Security, @DevOpsSummit

@CloudExpo: Blog Feed Post

Has SaaS Become Mission Critical for You? By @Catchpoint | @CloudExpo #Cloud

In the beginning, SaaS was used by companies more for productivity applications than for core business applications

Has SaaS Become Mission Critical for You?
By Peter van Gils

Software as a Service has been around for a while. In its early years—late 1990s-early 2000s—it was mostly aimed at individual and departmental use, but in more recent years SaaS has been deployed at the enterprise level. There are companies that don’t use anything else.

In the beginning, SaaS was used by companies more for productivity applications like web conferencing, managing travel expenses and sales contacts, or time-tracking than for core business applications.

Since then, a lot has changed. SaaS is no longer a niche but an accepted delivery platform for all business functions. Employees are using SaaS offerings every day to do their jobs. SaaS solutions like Office 365, Salesforce.com, SAP HANA, or Oracle Fusion Financials are good examples of enterprise SaaS applications.

The downside of this is that availability issues or performance problems are a reality with remotely hosted and delivered SaaS applications. These performance issues are largely beyond the control of your own IT department but they are negatively impacting the productivity of your workforce and ultimately, the profitability of your company.

If your organization is moving in this direction, then you have to realize that SaaS performance is something that can no longer be neglected. Just like you use monitoring to track the performance and availability of your internal applications, you need to put a process and the right tooling in place to monitor your SaaS applications.

But how do you manage something that you don’t control? Most of the tools that are used by your IT department simply aren’t equipped to cover this. You cannot install APM agents on infrastructure that is not yours, have visibility into the code of your SaaS applications, or use your network monitoring software to monitor traffic outside your own network.

With Catchpoint, this is no problem at all. Our global network of monitoring probes is able to monitor all internet applications. We can log-in as one of your employees, perform all required activities, script common interactions, and provide you with all the information you need about performance and availability of SaaS applications from around the globe.

We can even install on-premise nodes inside your offices or business partners’ offices if the applications are not accessible from outside your network. This can identify or eliminate local connectivity issues as the culprit and isolate performance issues to the SaaS provider.

If you want to ensure that your SaaS solutions are meeting your quality expectations and your service level agreements, Catchpoint is here to help.

The post Has SaaS Become Mission Critical for You? appeared first on Catchpoint's Blog.

Read the original blog entry...

More Stories By Mehdi Daoudi

Catchpoint radically transforms the way businesses manage, monitor, and test the performance of online applications. Truly understand and improve user experience with clear visibility into complex, distributed online systems.

Founded in 2008 by four DoubleClick / Google executives with a passion for speed, reliability and overall better online experiences, Catchpoint has now become the most innovative provider of web performance testing and monitoring solutions. We are a team with expertise in designing, building, operating, scaling and monitoring highly transactional Internet services used by thousands of companies and impacting the experience of millions of users. Catchpoint is funded by top-tier venture capital firm, Battery Ventures, which has invested in category leaders such as Akamai, Omniture (Adobe Systems), Optimizely, Tealium, BazaarVoice, Marketo and many more.

CloudEXPO Stories
Traditional on-premises data centers have long been the domain of modern data platforms like Apache Hadoop, meaning companies who build their business on public cloud were challenged to run Big Data processing and analytics at scale. But recent advancements in Hadoop performance, security, and most importantly cloud-native integrations, are giving organizations the ability to truly gain value from all their data. In his session at 19th Cloud Expo, David Tishgart, Director of Product Marketing at Cloudera, covered the ins and outs of Hadoop, and how it can help cloud-based businesses.
DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. Digital Transformation (DX) is a major focus with the introduction of DXWorldEXPO within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term.
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure. Plus, with the proliferation of IoT, there is an explosion in the number of devices requiring interconnection - both in terms of asset monitoring and spatial analytics.
Jo Peterson is VP of Cloud Services for Clarify360, a boutique sourcing and benchmarking consultancy focused on transforming technology into business advantage. Clarify360 provides custom, end-to-end solutions from a portfolio of more than 170 suppliers globally. As an engineer, Jo sources net new technology footprints, and is an expert at optimizing and benchmarking existing environments focusing on Cloud Enablement and Optimization. She and her team work with clients on Cloud Discovery, Cloud Planning, Cloud Migration, Hybrid IT Architectures ,Cloud Optimization and Cloud Security. Jo is a 25-year veteran in the technology field with tenure at MCI, Intermedia/Digex, Qwest/CenturyLink in pre-sales technical, selling and management roles.
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addresses many of the challenges faced by developers and operators as monolithic applications transition towards a distributed microservice architecture. A tracing tool like Jaeger analyzes what's happening as a transaction moves through a distributed system. Monitoring software like Prometheus captures time-series events for real-time alerting and other uses. Grafeas and Kritis provide security polic...