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Effective Monitoring | @DevOpsSummit @Catchpoint #DevOps #APM #Monitoring

Monitoring is essential. It tells you if your service is up, down, fast, slow, and functioning as designed

Ten Tips for an Effective Monitoring Strategy
By Dawn Parzych

This is the second blog in a series of three in which I expand on some of the points raised in O’Reilly Media’s DevOps for Media & Entertainment report. The first post covered the two essential aspects of DevOps that are often overlooked: communication and empathy. Today, we dive into a more technical topic – monitoring.

Monitoring is essential. It tells you if your service is up, down, fast, slow, and functioning as designed. When something inevitably breaks, a monitoring tool can notify you via alerts and help diagnose the problem. An effective monitoring strategy can allow organizations to reap significant benefits including:

  • Protecting revenue, brand, and security
  • Identification of issues before customers are impacted
  • Creating feedback loops and stability
  • Gathering information on usage and usability
  • Experimenting with A/B scenarios
  • Collecting information from real users

But what exactly are the components of an effective monitoring strategy? The report talks about analyzing log files and tracking system resources such as memory, storage, and processing power. This is a good start but to achieve all the benefits listed above, you have to do more than analyze the systems and logs. A comprehensive monitoring strategy must include synthetic and real user monitoring (RUM).

Applications today are complex with components being delivered by first and third parties, APIs, CDNs, the cloud, and physical data centers. If you’re only monitoring your infrastructure and the content you deliver, issues will be missed. Synthetic monitoring from globally distributed locations enables your organization to test not just the infrastructure but all the additional dependencies. Everything can be fine inside your firewall and with your systems, but users may still be experiencing problems. Monitor the application the same way a user accesses it to fully understand the digital experience.

Users are geographically distributed and access applications across a wide range of devices and connectivity. Synthetic monitoring may not cover all geographies, that’s one place where RUM can help fill in the gaps. RUM collects data from real visitors to your application providing insight into how users are interacting with the site, what paths they are taking through an application, and how the pages are performing. RUM can expand the insights you are collecting via synthetic monitoring and logs.

Collecting monitoring data is the easy part, the harder part is determining which data to collect and ensure that all viewpoints are being included.

Here are 10 tips to create a comprehensive monitoring strategy:

  1. Monitor the components and the whole. System level, component level, and overall application metrics need to be included to get the full picture.
  2. Analyze first and third party performance. Problems with a third party affect the overall digital experience just as much as problems with first party content.
  3. Measure individual pages and multi-step transactions. Users are visiting more than a single page, you should be monitoring more than the home page.
  4. Configure alerts to be notified when performance varies from a baseline. Early identification of issues can help resolve problems before customers are impacted.
  5. Compare your performance to competitors or industry leaders. Performance is relative, you are being compared to other sites on a daily basis, do you know how you stack up?
  6. Monitor from the viewpoint of your users. Capture metrics from real users to get the broadest coverage and use those locations to influence where to capture synthetic measurements from.
  7. Measure performance across multiple connection types. Performance and availability can vary widely across connection types include a representative sample of your users.
  8. Align metrics with business objectives. Why should others in the organization care about a metric? Describe how the monitoring data is relevant to objectives such as increasing customer loyalty, increasing revenue, or reducing costs.
  9. Re-evaluate your strategy on a regular basis. As your company grows, and your application changes, your monitoring strategy should be re-evaluated. Are you still measuring from the geographies that matter? Have new components been introduced that need to be monitored?
  10. Look for the anomalies and outliers. We can learn more from the unexpected than from the everyday occurrences.

Creating a monitoring strategy isn’t easy, but the time invested will be worthwhile in the long run.

To learn more about building a comprehensive monitoring strategy, download the DevOps for Media & Entertainment report.

The post 10 Tips for an Effective Monitoring Strategy appeared first on Catchpoint's Blog - Web Performance Monitoring.

Download Show Prospectus ▸ Here

DevOps at Cloud Expo taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world.

Must Watch Video: Recap of @DevOpsSummit New York Javits Center

The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.

Nutanix DevOps Booth at @DevOpsSummit New York Javits Center

DevOps at Cloud Expo will expand the DevOps community, enable a wide sharing of knowledge, and educate delegates and technology providers alike. Recent research has shown that DevOps dramatically reduces development time, the amount of enterprise IT professionals put out fires, and support time generally. Time spent on infrastructure development is significantly increased, and DevOps practitioners report more software releases and higher quality. Sponsors of DevOps at Cloud Expo will benefit from unmatched branding, profile building and lead generation opportunities through:

  • Featured on-site presentation and ongoing on-demand webcast exposure to a captive audience of industry decision-makers.
  • Showcase exhibition during our new extended dedicated expo hours
  • Breakout Session Priority scheduling for Sponsors that have been guaranteed a 35 minute technical session
  • Online advertising in SYS-CON's i-Technology Publications
  • Capitalize on our Comprehensive Marketing efforts leading up to the show with print mailings, e-newsletters and extensive online media coverage.
  • Unprecedented PR Coverage: Editorial Coverage on DevOps Journal
  • Tweetup to over 75,000 plus followers
  • Press releases sent on major wire services to over 500 industry analysts.

For more information on sponsorship, exhibit, and keynote opportunities, contact Carmen Gonzalez by email at events (at) sys-con.com, or by phone 201 802-3021.

Most Popular Video: Sheng Liang's Containers Talk

@DevOpsSummit at Cloud Expo taking place October 31 - November 2, 2017, Santa Clara Convention Center, CA, and is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.

@DevOpsSummit 2017 Silicon Valley
(October 31 - November 2, 2017, Santa Clara Convention Center, CA)

@DevOpsSummit 2018 New York 
(June 12-14, 2018, Javits Center, Manhattan)

With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo, October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.

Track 1. Enterprise Cloud | Cloud-Native
Track 2.
Big Data | Analytics
Track 3. Internet of Things | IIoT | Smart Cities

Track 4. DevOps | Digital Transformation (DX)

Track 5. APIs | Cloud Security | Mobility

Track 6.
AI | ML | DL | Cognitive
Track 7.
Containers | Microservices | Serverless
Track 8. FinTech | InsurTech | Token Economy

Speaking Opportunities

The upcoming 21st International @CloudExpo@ThingsExpo, October 31 - November 2, 2017, Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY announces that its Call For Papers for speaking opportunities is open. Themes and topics to be discussed include:

  • Agile
  • API management
  • APM
  • Application delivery
  • Cloud development
  • Configuration automation
  • Containers
  • Continuous delivery
  • Continuous integration
  • Continuous testing
  • DevOps anti-patterns
  • DevOps for legacy systems
  • DevOps skills and training
  • DevOps system architecture
  • Docker
  • Enterprise DevOps
  • Identity and access
  • IT orchestration
  • Kubernetes
  • Load testing
  • Microservices
  • Mobile DevOps
  • Monitoring
  • Network automation
  • Quality assurance
  • Release automation
  • Serverless
  • Scrum
  • Service virtualization
  • Teaming
  • Test automation
  • WebOps, CloudOps, ChatOps, NoOps

Submit your speaking proposal today! ▸ Here

Cloud Expo | @ThingsExpo 2017 Silicon Valley
(October 31 - November 2, 2017, Santa Clara Convention Center, CA)

Cloud Expo | @ThingsExpo 2018 New York 
(June 12-14, 2018, Javits Center, Manhattan)

Download Show Prospectus ▸ Here

Every Global 2000 enterprise in the world is now integrating cloud computing in some form into its IT development and operations. Midsize and small businesses are also migrating to the cloud in increasing numbers.  

Companies are each developing their unique mix of cloud technologies and services, forming multi-cloud and hybrid cloud architectures and deployments across all major industries. Cloud-driven thinking has become the norm in financial services, manufacturing, telco, healthcare, transportation, energy, media, entertainment, retail and other consumer industries, and the public sector.

Cloud Expo is the single show where technology buyers and vendors can meet to experience and discus cloud computing and all that it entails. Sponsors of Cloud Expo will benefit from unmatched branding, profile building and lead generation opportunities through:

  • Featured on-site presentation and ongoing on-demand webcast exposure to a captive audience of industry decision-makers.
  • Showcase exhibition during our new extended dedicated expo hours
  • Breakout Session Priority scheduling for Sponsors that have been guaranteed a 35-minute technical session
  • Online advertising in SYS-CON's i-Technology Publications
  • Capitalize on our Comprehensive Marketing efforts leading up to the show with print mailings, e-newsletters and extensive online media coverage.
  • Unprecedented PR Coverage: Editorial Coverage on Cloud Computing Journal.
  • Tweetup to over 75,000 plus followers
  • Press releases sent on major wire services to over 500 industry analysts.

For more information on sponsorship, exhibit, and keynote opportunities, contact Carmen Gonzalez by email at events (at) sys-con.com, or by phone 201 802-3021.

The World's Largest "Cloud Digital Transformation" Event

@CloudExpo | @ThingsExpo 2017 Silicon Valley
(Oct. 31 - Nov. 2, 2017, Santa Clara Convention Center, CA)

@CloudExpo | @ThingsExpo 2018 New York 
(June 12-14, 2018, Javits Center, Manhattan)

Full Conference Registration Gold Pass and Exhibit Hall ▸ Here

Register For @CloudExpo ▸ Here via EventBrite

Register For @ThingsExpo ▸ Here via EventBrite

Register For @DevOpsSummit ▸ Here via EventBrite

Sponsorship Opportunities

Sponsors of Cloud Expo | @ThingsExpo will benefit from unmatched branding, profile building and lead generation opportunities through:

  • Featured on-site presentation and ongoing on-demand webcast exposure to a captive audience of industry decision-makers
  • Showcase exhibition during our new extended dedicated expo hours
  • Breakout Session Priority scheduling for Sponsors that have been guaranteed a 35 minute technical session
  • Online targeted advertising in SYS-CON's i-Technology Publications
  • Capitalize on our Comprehensive Marketing efforts leading up to the show with print mailings, e-newsletters and extensive online media coverage
  • Unprecedented Marketing Coverage: Editorial Coverage on ITweetup to over 100,000 plus followers, press releases sent on major wire services to over 500 industry analysts

For more information on sponsorship, exhibit, and keynote opportunities, contact Carmen Gonzalez (@GonzalezCarmen) today by email at events (at) sys-con.com, or by phone 201 802-3021.

Secrets of Sponsors and Exhibitors ▸ Here
Secrets of Cloud Expo Speakers ▸ Here

All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.

With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo@ThingsExpo, October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-4, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.

Delegates to Cloud Expo | @ThingsExpo will be able to attend 8 simultaneous, information-packed education tracks.

There are over 120 breakout sessions in all, with Keynotes, General Sessions, and Power Panels adding to three days of incredibly rich presentations and content.

Join Cloud Expo | @ThingsExpo conference chair Roger Strukhoff (@IoT2040), October 31 - November 2, 2017, Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, for three days of intense Enterprise Cloud and 'Digital Transformation' discussion and focus, including Big Data's indispensable role in IoT, Smart Grids and (IIoT) Industrial Internet of Things, Wearables and Consumer IoT, as well as (new) Digital Transformation in Vertical Markets.

Financial Technology - or FinTech - Is Now Part of the @CloudExpo Program!

Accordingly, attendees at the upcoming 21st Cloud Expo | @ThingsExpo October 31 - November 2, 2017, Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, will find fresh new content in a new track called FinTech, which will incorporate machine learning, artificial intelligence, deep learning, and blockchain into one track.

Financial enterprises in New York City, London, Singapore, and other world financial capitals are embracing a new generation of smart, automated FinTech that eliminates many cumbersome, slow, and expensive intermediate processes from their businesses.

FinTech brings efficiency as well as the ability to deliver new services and a much improved customer experience throughout the global financial services industry. FinTech is a natural fit with cloud computing, as new services are quickly developed, deployed, and scaled on public, private, and hybrid clouds.

More than US$20 billion in venture capital is being invested in FinTech this year. @CloudExpo is pleased to bring you the latest FinTech developments as an integral part of our program, starting at the 21st International Cloud Expo October 31 - November 2, 2017 in Silicon Valley, and June 12-14, 2018, in New York City.

@CloudExpo is accepting submissions for this new track, so please visit www.CloudComputingExpo.com for the latest information.

About SYS-CON Media & Events

SYS-CON Media (www.sys-con.com) has since 1994 been connecting technology companies and customers through a comprehensive content stream - featuring over forty focused subject areas, from Cloud Computing to Web Security - interwoven with market-leading full-scale conferences produced by SYS-CON Events. The company's internationally recognized brands include among others Cloud Expo® (@CloudExpo), Big Data Expo® (@BigDataExpo), DevOps Summit (@DevOpsSummit), @ThingsExpo® (@ThingsExpo), Containers Expo (@ContainersExpo) and Microservices Expo (@MicroservicesE).

Cloud Expo®, Big Data Expo® and @ThingsExpo® are registered trademarks of Cloud Expo, Inc., a SYS-CON Events company.

Read the original blog entry...

More Stories By Mehdi Daoudi

Catchpoint radically transforms the way businesses manage, monitor, and test the performance of online applications. Truly understand and improve user experience with clear visibility into complex, distributed online systems.

Founded in 2008 by four DoubleClick / Google executives with a passion for speed, reliability and overall better online experiences, Catchpoint has now become the most innovative provider of web performance testing and monitoring solutions. We are a team with expertise in designing, building, operating, scaling and monitoring highly transactional Internet services used by thousands of companies and impacting the experience of millions of users. Catchpoint is funded by top-tier venture capital firm, Battery Ventures, which has invested in category leaders such as Akamai, Omniture (Adobe Systems), Optimizely, Tealium, BazaarVoice, Marketo and many more.

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