With Cloud Expo 2012 New York (10th Cloud Expo) just four months away, what better time to start introducing you in greater detail to the distinguished individuals in our incredible Speaker Faculty for the technical and strategy sessions at the conference...
We have technical and strategy sessions for you every day from June 11 through June 14 dealing with every nook and cranny of Cloud Computing and Big Data, but what of those who are presenting? Who are they, where do they work, what else h...| By Business Wire | Article Rating: |
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| June 10, 2009 10:00 AM EDT | Reads: |
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With a name like Eventbrite, one might presume that sunny days mean sweeping those clouds away. Yet, CEO Kevin Hartz says that by taking his company into the clouds with RingCentral, every day has a ray of light. Hartz uses cloud-based RingCentral business phone service to efficiently manage his company’s phone communications, enabling employees to deliver top-notch customer service through more efficient call routing and answering. Hartz used the RingCentral service early on as an economical means to get started with an office phone system when the company had only three employees. Today, with 20 employees and thousands of customers, RingCentral has proved to be an indispensable business service that has scaled effortlessly as Eventbrite has grown.
“When we first started the company, we needed a reliable and cost effective phone system. We chose RingCentral as our business phone system as it gave us the professional face we needed with all the service features of a traditional office phone system, but for a fraction of the cost,” said Hartz. “It was so simple to set up and get started. RingCentral allows us to reap the benefits of a sophisticated phone system without expensive hardware to buy or maintain. In addition, RingCentral allows us to easily add new numbers as we expand our employee and customer base.”
Communications are critical for Eventbrite, an online events marketplace where tens of thousands of individuals, businesses and organizations of all sizes manage, promote and sell out their events. With millions of dollars in ticket sales each month, Eventbrite is bringing explosive growth to the events industry by making it easy for anyone in any industry to host a successful event.
With more than 2,300 calls coming in for customer support in May alone, as well as incoming sales inquires and outgoing sales calls in Eventbrite’s fast growing sales team, RingCentral’s phone service allows Eventbrite to efficiently manage and route calls, as well as assess how many calls are coming in and how long each support call is taking. Patrick Breitenbach, director of service for Eventbrite, said, “RingCentral enables us to continually track every single call to ensure that customer needs are met right away. Our service agents love that they can adjust the call routing themselves - so when they need to take a break, they can route the calls to other agents. Overall RingCentral helps us provide better service to our customers at a lower total cost.”
RingCentral provides more services than legacy premise-based, expensive phone systems, at a fraction of the cost. Delivering the power of a sophisticated, multi-extension phone system without expensive hardware to buy or maintain, RingCentral offers a complete “PBX in the Cloud” business phone and Internet fax system with no contracts and zero setup costs. The service is instantly provisioned and activated within minutes. RingCentral’s cloud-based business phone service combines a toll-free or local number with auto-receptionist, advanced call management, multiple extensions, multiple voicemail boxes and Internet fax; enabling customers to automatically screen calls, use call forwarding, place calls, listen to voicemail and send and receive faxes.
About RingCentral
RingCentral provides cloud computing based phone systems for small business. With top industry honors, including PC Magazine's Editor's Choice Award and Small Business Computing's Excellence in Technology, RingCentral offers full-access to core small business phone services and helps improve productivity for tens of thousands of customers worldwide. Headquartered in San Mateo, California, RingCentral is privately held with backing from Sequoia Capital, Khosla Ventures and DAG Ventures. For more information, please visit: www.ringcentral.com.
Published June 10, 2009 Reads 1,212
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With Cloud Expo 2012 New York (10th Cloud Expo) just four months away, what better time to start introducing you in greater detail to the distinguished individuals in our incredible Speaker Faculty for the technical and strategy sessions at the conference...
We have technical and strategy sessions for you every day from June 11 through June 14 dealing with every nook and cranny of Cloud Computing and Big Data, but what of those who are presenting? Who are they, where do they work, what else h...Feb. 14, 2012 08:00 AM EST Reads: 932 |
By Elizabeth White In 2011, Apache Hadoop received tremendous attention for helping organizations cost-effectively capitalize on their big data. Hadoop is now disrupting the business of analyzing data.
In his session at the 10th International Cloud Expo, Eric Baldeschwieler, Co-Founder & CEO of Hortonworks, will look at the current state of the Hadoop project, lessons learned by deploying it at scale, and the roadmap for its future.
Big Data Track attendees will learn about the exciting developments that have ...Feb. 14, 2012 08:00 AM EST Reads: 1,113 |
By Jeremy Geelan With Cloud Expo 2012 New York (10th Cloud Expo) just four months away, what better time to start introducing you in greater detail to the distinguished individuals in our incredible Speaker Faculty for the technical and strategy sessions at the conference...
We have technical and strategy sessions for you every day from June 11 through June 14 dealing with every nook and cranny of Cloud Computing and Big Data, but what of those who are presenting? Who are they, where do they work, what else h...Feb. 14, 2012 07:45 AM EST Reads: 629 |
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In his session at the 10th International Cloud Expo, Mårten Mickos, CEO of Eucalyptus Systems, will answer these questions and address cloud standards, APIs and the critical question: Will we end up with one, two or more competing cloud standards? And, how will this affect the evolution and adoption of cloud comput...Feb. 13, 2012 02:42 PM EST Reads: 487 |
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In his session at the 10th International Cloud Expo, Dr Andreas Sundquist, CEO of DNAnexus, will discuss how the cloud will address these issues by enabling the management, storage, sharing and analysis of the world’s DNA data and how it ...Feb. 13, 2012 09:37 AM EST Reads: 589 |
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In 2011, Apache Hadoop received tremendous attention for helping organizations cost-effectively capitalize on their big data. Hadoop is now disrupting the business of analyzing data.
In his session at the 10th International Cloud Expo, Eric Baldeschwieler, Co-Founder & CEO of Hortonworks, will look at the current state of the Hadoop project, lessons learned by deploying it at scale, and the roadmap for its future.
Big Data Track attendees will learn about the exciting developments that have ...
With Cloud Expo 2012 New York (10th Cloud Expo) just four months away, what better time to start introducing you in greater detail to the distinguished individuals in our incredible Speaker Faculty for the technical and strategy sessions at the conference...
We have technical and strategy sessions for you every day from June 11 through June 14 dealing with every nook and cranny of Cloud Computing and Big Data, but what of those who are presenting? Who are they, where do they work, what else h...
With Cloud Expo 2012 New York (10th Cloud Expo) just four months away, what better time to start introducing you in greater detail to the distinguished individuals in our incredible Speaker Faculty for the technical and strategy sessions at the conference...
We have technical and strategy sessions for you every day from June 11 through June 14 dealing with every nook and cranny of Cloud Computing and Big Data, but what of those who are presenting? Who are they, where do they work, what else h...
With Big Data Expo 2012 New York (co-located with 10th Cloud Expo) just four months away, what better time to start introducing you in greater detail to the distinguished individuals in our incredible Speaker Faculty for the technical and strategy sessions at the conference...
Why are APIs so important in clouds? Do APIs have to be open? How fast or slow will standardization in the cloud be? Why is ensuring high availability for the cloud service critical?
In his session at the 10th International Cloud Expo, Mårten Mickos, CEO of Eucalyptus Systems, will answer these questions and address cloud standards, APIs and the critical question: Will we end up with one, two or more competing cloud standards? And, how will this affect the evolution and adoption of cloud comput...
Very few trends in IT have generated as much buzz as cloud computing. In his session at the 10th International Cloud Expo, Mark Hinkle, Director, Cloud Computing Community at Citrix, will cut through the hype and quickly clarify the ontology for cloud computing. The bulk of the conversation will focus on the open source software that can be used to build compute clouds (infrastructure-as-a-service) and the complementary open source management tools that can be combined to automate the management...
The proliferation of device connectivity is redefining the functionality requirements and capabilities of many embedded systems as more and more of these devices look to leverage the “Cloud.” While many commercial software and hardware component vendors have begun to realign their value propositions to satisfy growing demand, commercial-off-the-shelf products (COTS) alone cannot meet every OEM’s needs. As a result, the Embedded Cloud has injected a new level of uncertainty and a new competitive ...
Hardware and chemistry improvements will make the $1,000 human genome a reality soon. While the massive amount of genomics data that will be generated represents a huge opportunity to advance personal medicine, it also presents an enormous big data challenge.
In his session at the 10th International Cloud Expo, Dr Andreas Sundquist, CEO of DNAnexus, will discuss how the cloud will address these issues by enabling the management, storage, sharing and analysis of the world’s DNA data and how it ...
The focus of Java EE 7 is on the cloud, and specifically it aims to bring Platform-as-a-Service providers and application developers together so that portable applications can be deployed on any cloud infrastructure and reap all its benefits in terms of scalability, elasticity, multitenancy, etc. The existing specifications in the platform such as JPA, Servlets, EJB, and others will be updated to meet these requirements.
Java EE 7 continues the ease of development push that characterized prior ...
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Specializ...
To quote my friend Stevie Chambers (@stevie_chambers), "I feel like a new room has opened in my memory palace."
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What do these two vulnerabilities have in common?
Apache Killer.
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